BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 06-04-2008, 10:37 AM   #1
r042wal
Knows Where the Search Button Is
 
Join Date: May 2008
Model: Perl
PIN: N/A
Carrier: Bell
Posts: 29
Default No task to 'Add User'

Please Login to Remove!

When we finished the BES install (4.1.5.26) there was no task to add a user. I realized I had installed the BES 4.1 components only, but not the BES 4.1 with MDS. I thought this might be the reason there was no option to add users.

I have installed several BES Express packages in the past for other customers and never had this problem as the BES install menu did not have these additional install options.

I read in the instructions that you cannot modify an installation so I uninstalled the BES 4.1 installation and then reinstalled the BES 4.1 with MDS. The new installation required a reboot of the server.

Now that we have a new BES installation, and the server has been rebooted, I am right back to the original problem - no task for adding users. I have tasks to Find User, Find Handheld, Create Group.

What's wrong? all the checklists prior to the installation were green.

Thanks,
Offline  
Old 06-04-2008, 10:45 AM   #2
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default

you are doing this under domain?
drill down under servers on the left
Click on the one that is not MDS
then you can right click and add user in right pane.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 06-04-2008, 10:53 AM   #3
r042wal
Knows Where the Search Button Is
 
Join Date: May 2008
Model: Perl
PIN: N/A
Carrier: Bell
Posts: 29
Default

There is nothing to drill down under Servers. Yes, this is installed on a domain with Exchnge Server. I am logged in as BEESAdmin. See my screenshot

Offline  
Old 06-04-2008, 11:37 AM   #4
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default

You mean BESADMIN right?

I would say it is not working.
Check your Windows and BES logs and see if they tell a tale.
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 06-04-2008, 11:42 AM   #5
Frank Castle
BlackBerry Extraordinaire
 
Frank Castle's Avatar
 
Join Date: Jul 2005
Location: MA
Model: 9930
PIN: PM Me!
Carrier: VZW
Posts: 1,073
Default

Doesn't look like you ever made a DB for the manager to connect to, check those settings and redo the DB setup.
Offline  
Old 06-05-2008, 07:02 AM   #6
r042wal
Knows Where the Search Button Is
 
Join Date: May 2008
Model: Perl
PIN: N/A
Carrier: Bell
Posts: 29
Default

During the setup in 'Database Seting' it saw the SQL server name and I kept the default BESMgmt same to be created and all the other defaults.

This program is installed on Small Business Server and already has MSDE 2000 installed for the monitoring features in SBS plus the Symantec Backup Exec software uses MSDE.

What makes this BES installtion different from any other I have installed is there is an accounting application on this server that uses SQL Server 2005. On a longshot, I tried installing MSDE2005A.exe but got a message the that the instance name was invalid. I ran MSDE2000A.exe one before on another SBS onstall and it worked fine, more or less a confirmation that MSDE 2000 was installed.
Offline  
Old 06-05-2008, 07:26 AM   #7
fadmin
BlackBerry Extraordinaire
 
Join Date: Mar 2007
Model: Z10
OS: 10.1.0.19
Carrier: Fido
Posts: 1,068
Default

So you have it both MSDE 2000 and SQL2005 installed on sbs2003?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


SET OF 2 - NEW OEM IBM 9952 Keys for Cash Drawers + Keyboards + Displays Locks picture

SET OF 2 - NEW OEM IBM 9952 Keys for Cash Drawers + Keyboards + Displays Locks

$9.49



New 2 Sets of 2 (4) keys total OEM 9952 IBM Keys for Cash Drawers Displays Locks picture

New 2 Sets of 2 (4) keys total OEM 9952 IBM Keys for Cash Drawers Displays Locks

$14.99



IBM Selectric III OEM Typewriter Keys Letters Numbers Special Characters picture

IBM Selectric III OEM Typewriter Keys Letters Numbers Special Characters

$24.95



Genuine OEM 8

Genuine OEM 8" IBM Typewriter Power Cable for IBM Selectric

$10.00



OEM IBM 10 pitch courier 96 selectric III elements - Fast  picture

OEM IBM 10 pitch courier 96 selectric III elements - Fast

$15.49



Vintage OEM IBM 1337765 Easystrike Lift-Off Tape Cassette Made in USA in 1984 picture

Vintage OEM IBM 1337765 Easystrike Lift-Off Tape Cassette Made in USA in 1984

$6.62







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.