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04-17-2007, 11:31 PM
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#81
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Knows Where the Search Button Is
Join Date: Mar 2007
Location: Chicagoland-Area
Model: 9000
OS: 5.0.0.411
PIN: 21997C19
Carrier: AT&T Wireless
Posts: 20
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Quote:
Originally Posted by voyager9355
Add me to the list...105 users, Verizon, T-Mo, Cingular & Sprint....I guess I can't complain TOO much. This is only the 2nd RIM outage I've seen in the 2 1/2 yrs we've been using BB.
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I wanted to ask about this, I have only been a BB user now for almost a week (coming from Exchange Hosting) and I'm already receiving my first outage and am a bit concerned on the reliability of RIM's BES/BIS services.
Is this just bad timing and I shouldn't fret or has these outages been semi-frequent (~1/mo.)?
As for an FYI:
BIS e-mail is down, web is working. Went down about 9:10PM CDT
Chicago, IL
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-Garrett
MCITP Server, Bloomberg Certified (BTTC), BES Admin
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04-17-2007, 11:32 PM
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#82
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New Member
Join Date: Aug 2006
Model: 7250
Carrier: Cingular
Posts: 3
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up to date info
They are looking at rolling back a couple of changes that were made over the weekend even though they were running clean for a couple of days. 30 mins to do this rollback.
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04-17-2007, 11:32 PM
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#83
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New Member
Join Date: Mar 2007
Model: 8700
Carrier: Rogers
Posts: 2
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Tried rerouting to srp.eu.blackberry.net
It didn't work. It was a long shot anyway.
It's possible I didn't wait long enough, but it looks like parts of NA are starting to come online.
JH.
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04-17-2007, 11:33 PM
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#84
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New Member
Join Date: Apr 2007
Model: 8800
PIN: N/A
Carrier: Cingular
Posts: 6
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Down info
Quote:
Originally Posted by Wishdemon
Oh C'mon - Im with you NJ - how many ppl can keep saying the same exact thing?
We'd think that we are all educated individuals (as having a bb and reading this forum gives a slight impression of) and that after reading that phrase "nationwide outage" "no ETA" etc. we'd realize how pointless it is to state "I have no email in bumf**k, idaho?" after the previous inordinate number of individuals have already said the same thing?
NOT FLAMING ANYONE here - just agreeing with NJ in the sense that after maybe the first 10 or so posts, and definitely after the post that explains its a nationwide outage, stating that you arent getting emails is pointless, albeit a useful tool to vent anger/frustration (I do the whole shoot a pillow with a 9mm like Robert Deniro did in Analyze That)....
What would have been better is to post once you HAVE RECEIVED emails, that way others can check their bb's and see if the issue has been resolved.
And as for the horrific incident at VA-Tech, there are no words to express how horrible of an incident that was. I think all I could say is that my prayers, as I am sure a ton of other forum members, are with the family, friends, and others of those taken on Monday....my apologies if this hijacks this thread - lets not do that since this thread is concerned with the outage.
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For what if may be worth to this forum I can inform you when my users are up. I run a small bes server with 57 users so I will see when the servers pending queue drops. Plus I'm trying my browser often to see if mds gets going again soon.
Brian
I'm now getting BB PIN's from 8:12PM PST!!!!! Yeah
Pending messages are still building on my BES. 11:06PM PST
Last edited by beep; 04-18-2007 at 01:06 AM..
Reason: PIN
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04-17-2007, 11:42 PM
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#85
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Talking BlackBerry Encyclopedia
Join Date: May 2006
Location: Murrieta, Ca.
Model: 9550
OS: 5.0.0.xxx
Carrier: Verizon
Posts: 296
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thats great, right as I am installing the new Rogers os on my 8800 they have an outage. I just wiped my BB and started over again because I didnt put the two together
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04-17-2007, 11:43 PM
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#86
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New Member
Join Date: Jul 2005
Location: New Jersey
Model: 8703E
Carrier: Verizon
Posts: 5
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sporadic emails NJ Verizon
very, very sporadic. maybe they are getting things going. Any idea if there will be an "official" release from RIM?
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04-17-2007, 11:45 PM
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#87
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BlackBerry God
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
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Quote:
Originally Posted by GMCloud27
I wanted to ask about this, I have only been a BB user now for almost a week (coming from Exchange Hosting) and I'm already receiving my first outage and am a bit concerned on the reliability of RIM's BES/BIS services.
Is this just bad timing and I shouldn't fret or has these outages been semi-frequent (~1/mo.)?
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Bad timing. I can recall about 4 nationwide outages in the last 2-3 years. It's a very reliable service, but when you're without, it hurts a lot. This outage happened fairly late in the night for Eastern NA, although it could have had a nice little post-workday impact on Western NA.
Quote:
Originally Posted by GMCloud27
Chicago, IL
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That may be one of the problems. No matter which technology industry I've been involved with, it seems that Chicago ALWAYS has more problems than anyone else. I'm not really sure what's going on in the Windy City, but architecture upgrades and infrastructure overloads tend to be commonplace with technology services (ranging from DSL back in 2000 to constant infrastructure upgrades to wireless networks in 2007).
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In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
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04-17-2007, 11:46 PM
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#88
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Knows Where the Search Button Is
Join Date: Mar 2005
Location: Toronto
Model: 8350
Carrier: Rogers
Posts: 44
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Might be a silly question
But how do you sign up for the RIM notifications?
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04-17-2007, 11:47 PM
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#89
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New Member
Join Date: Apr 2007
Model: 8700c
PIN: N/A
Carrier: Stinkular
Posts: 6
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It woudl be nice if they just came out with something on their site that said "There's a problem and they're working on it." Though that has likely been trade marked at this point.
Quote:
Originally Posted by JasonBBPeel
very, very sporadic. maybe they are getting things going. Any idea if there will be an "official" release from RIM?
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04-17-2007, 11:48 PM
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#90
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Talking BlackBerry Encyclopedia
Join Date: Nov 2005
Location: Columbus, Ohio
Model: 9300
Carrier: AT&T
Posts: 311
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12:44 AM Eastern Time and my Verizon 8703e is showing a connection. Haven't tried sending any emails. Logged into BIS and sent my service books, but haven't received them yet.
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Chris Owens
NAD V, NIC Advanced
ASL-English Interpreter
Columbus, Ohio
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04-17-2007, 11:50 PM
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#91
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BlackBerry God
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
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Quote:
Originally Posted by JasonBBPeel
very, very sporadic. maybe they are getting things going. Any idea if there will be an "official" release from RIM?
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They've been releasing 'official' updates to those who receive outage notifications. Aside from that, the only official release will likely be found on tomorrow's news websites.
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In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
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04-17-2007, 11:52 PM
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#92
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New Member
Join Date: Apr 2007
Model: 8700c
PIN: N/A
Carrier: Stinkular
Posts: 6
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hmm. Wonder what i need to do to get on that list. I am alread a T-support subscriber.
Quote:
Originally Posted by jibi
They've been releasing 'official' updates to those who receive outage notifications. Aside from that, the only official release will likely be found on tomorrow's news websites.
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04-17-2007, 11:53 PM
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#93
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Knows Where the Search Button Is
Join Date: Mar 2007
Location: Chicagoland-Area
Model: 9000
OS: 5.0.0.411
PIN: 21997C19
Carrier: AT&T Wireless
Posts: 20
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Quote:
Originally Posted by jibi
Bad timing. I can recall about 4 nationwide outages in the last 2-3 years. It's a very reliable service, but when you're without, it hurts a lot. This outage happened fairly late in the night for Eastern NA, although it could have had a nice little post-workday impact on Western NA.
That may be one of the problems. No matter which technology industry I've been involved with, it seems that Chicago ALWAYS has more problems than anyone else. I'm not really sure what's going on in the Windy City, but architecture upgrades and infrastructure overloads tend to be commonplace with technology services (ranging from DSL back in 2000 to constant infrastructure upgrades to wireless networks in 2007).
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Thank you Jibi for the response back and I appreciate it. Really gotta love the Windy City for tech problems and I agree 100% on a lot of fields here (although this was a new one for me). The funny part was was that I changed from a PPC (Cingular HTC 8525) to a BlackBerry (first one) JUST because of reliability with the few-too-many exchange services I kept trying. The last one before switching had an outage so you could only imagine my eyes lighting up when I learned of this one tonight!
Cheers,
GMCloud
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-Garrett
MCITP Server, Bloomberg Certified (BTTC), BES Admin
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04-17-2007, 11:55 PM
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#94
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Thumbs Must Hurt
Join Date: Jul 2005
Location: New York
Model: 8830
Carrier: AT&T
Posts: 178
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wnbc.com info
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Sales: 516-484-0077
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Exchangemymail.com
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04-18-2007, 12:01 AM
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#96
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Knows Where the Search Button Is
Join Date: Apr 2007
Model: 6510
PIN: N/A
Carrier: nextel
Posts: 48
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you guys---nj and wishdemon are thinking way too hard re the multiple posts about outages....
blackberries are a foundation....they are like a good old car or a pack of smokes in your pocket. they do what they do well and give you satisfaction (especially when they are trouble free)......
so then the bb dont work no more. it's not a normal thing. and when none are working it's a big deal. our call volume dbled during the period from 9-10. almost half of them were admins or higher ups who just wanted confirmation that they werent to blame for the issue. some were people who had the outage info pasted in front of their own face, but wanted me to confirm it for them. they just wanted to talk. it was like the power outage in ny in the 70's. you work day in and day out and you can always count on a+b=c....
then one day a+b=G and people take a while to get adjusted to the fact that their ptn is just an expensive belt ornament. talking about issues makes it better for some.
*****in about non-existent 'multiple posting' issues must make others feel better too.
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04-18-2007, 12:01 AM
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#97
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Talking BlackBerry Encyclopedia
Join Date: May 2006
Location: Staten Island
Model: 8700g
PIN: 23DD311D
Carrier: T-Mobile
Posts: 212
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NYC Report
Just started getting my mail now!
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Blackberry 8800 v4.5.0.108
PIN - 23DD311D
T-Mobile (Service stinks, prices are great!)
Click here for Free Money! - Yea its free.
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04-18-2007, 12:04 AM
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#98
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Knows Where the Search Button Is
Join Date: Apr 2007
Model: iPhon
Carrier: Rogers
Posts: 48
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My entire companies email is down. Wonder if someone is getting fired at RIM for this one.
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04-18-2007, 12:07 AM
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#99
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Thumbs Must Hurt
Join Date: Jun 2005
Model: Storm
Carrier: Verizon Wireless
Posts: 160
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Quote:
Originally Posted by jibi
They've been releasing 'official' updates to those who receive outage notifications. Aside from that, the only official release will likely be found on tomorrow's news websites.
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How would one go about getting on that list?
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04-18-2007, 12:10 AM
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#100
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BlackBerry God
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
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Quote:
Originally Posted by aviationwiz
How would one go about getting on that list?
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Scroll up 4 posts.
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