[bbjpd]

I use a PC DM all the time. I did a backup before moving to my Mac. I installed with no issues, connected my BB, and it started an update. After doing that, it restarted my BB, but did not restore the old settings and data. I tried and tried and it keeps saying there is an error to restore.

I came back to my work PC, to try to install my back-up. It says "working", but does not do anything else after 20 minutes of being hooked up!!!

HELP!!!!!!!!!!!!!!!!

[pshift]

Originally Posted by bbjpd

I use a PC DM all the time. I did a backup before moving to my Mac. I installed with no issues, connected my BB, and it started an update. After doing that, it restarted my BB, but did not restore the old settings and data. I tried and tried and it keeps saying there is an error to restore.

I came back to my work PC, to try to install my back-up. It says "working", but does not do anything else after 20 minutes of being hooked up!!!

HELP!!!!!!!!!!!!!!!!

Do a full wipe of your device, then restore from your PC backup.

[bbjpd]

I finally got it working, but all my apps are gone and I have to go download them again. I had to start over from scratch. No more BB DM for Mac for me!!!!