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Old 01-22-2013, 10:18 AM   #1
Urlryn
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Location: Houston, Texas
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Default BES 5.03 Attachment Connectors

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On one of my BES servers users reported Attachment Server not Found.

When you look at the attachment connections via the BAS.

For all my servers I see these connections:
BESserver1_AC_EMAIL_11
BESserver1_AC_MDS-CS_12

But for the problem server I see:
BESserver2_AC_Email_12 <---this has a 12 instead of 11
BESserver2_AC_MDS-CS_12

So I click on that and get a error "Request could not be completed"
Its like its deleted or gone but the BAS hasn't removed it or something.

How would i go about repairing the connection and getting the devices up and running again?

Thanks
Urlryn
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Old 01-22-2013, 11:46 PM   #2
bisleri
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Default Re: BES 5.03 Attachment Connectors

Confirm that the BlackBerry Attachment Service is started.

To start the BlackBerry Attachment Service, complete the following steps:

In the Windows® Control Panel, double-click Administrative Tools
Double-click Services
Right-click BlackBerry Attachment Service, and then click Start
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Old 01-23-2013, 11:27 AM   #3
Urlryn
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Default Re: BES 5.03 Attachment Connectors

Thanks Bisleri,

I've verified the services are all up and running currently on that specific server.

I think it maybe something corrupted in the BAS or SQL with that specific connector. Is there a way to remove it and re-add it back in SQL since I can't do anything with it in the BAS Console? or maybe just reinstall that connector?

Urlryn
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