im not sure what's wrong with it or what to do. my 9530 worked fine a few hours ago. it said the battery was fully charged and then it just died. when i started it up again it would boot up and then say the battery was dead, and shut off. i tried charging it and nothing. any ideas other than a dead battery?
Charge the device for about 3 hours and then remove the battery for 30 seconds and then replace it. Then charge it for a few more hours.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
im not sure what's wrong with it or what to do. my 9530 worked fine a few hours ago. it said the battery was fully charged and then it just died. when i started it up again it would boot up and then say the battery was dead, and shut off. i tried charging it and nothing. any ideas other than a dead battery?
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
i took jsconyers advice and im charging it but it has a constant green light which im guessing means the battery is fully charged. when i started it though, it showed the powering down pop up and worked for a few seconds after that. and now it's shut down and doing everything all over again
LEAVE it plugged to the charger or USB cable. NOW remove the battery a few seconds, re-insert. And leave it plugged for a while longer. What is the charge percentage at (Options > Status)?
JSanders, you sir, are awesome. it worked. sort of. when it loaded up like it has been i just kept clicking the send button and ended up calling my girlfriend (who i needed to get a hold of anyway) and now its back to normal but i have yet to take it off the charger because i am scared to...
haha okay thanks. i did. but now i have another problem. my end call button doesnt work and it takes a few clicks of the screen to get it to light up again. i think ill take it back to verizon and see what they can do.
battery dead?
battery
