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Details

Job Title : Wireless & Domino Systems Engineer
Company: InterNoded, Inc
Location : Waltham, MA
Contact : (or PM me and I'll pass them along ... please provide an email address & resume if you PM me)

Notes

InterNoded, Inc - Wireless & Domino Systems Engineer – Waltham, MA

Job Background

InterNoded’s Managed Services division provides implementation, support, and consulting services to our hosted and
remote-administered customer base. Customers include Fortune 500 organizations and small-to-medium businesses.
This systems engineer will work within the Managed Services team while consulting with customers and internal
resources on implementation and upgrade projects, testing and implementing new wireless messaging technologies, and
supporting customer’s infrastructure.

This is a hands-on and highly visible position with a great deal of influence within InterNoded and our large and diverse
customer base. You will be challenged daily with initiatives and problems of varying degrees of difficulty and complexity.
You will have the opportunity to work in a close-knit, high-performing team. You will also have the opportunity to learn
from internal resources and customers on a daily basis. This is a position for a highly-motivated technology professional
seeking constant self-improvement.

Job Responsibilities
• Subject Matter Expert for all aspects of Domino and BES
• Provide third-level problem escalation for wireless & Domino issues
• Provide administration and user management services in an escalation model
• Provide customers with professional consulting services around Domino and BES assessments (health-checks),
installation, upgrades, and design.
• Perform product research and testing
• Be able to effectively make influential recommendations around deployment, configuration, and support of
wireless messaging products (BES, GMM, ActiveSync, etc)
• Up to 20% Travel (consulting engagements at customer sites)

Job Requirements
This position requires the entire gamut of experience with messaging technology and services. Please apply only if you
meet the requirements below.

Expert-Level Technology and Discipline Experience:
• IBM Lotus Domino – design, implementation, configuration, upgrades, support
• BlackBerry Enterprise Server – design, migration, implementation, configuration, upgrades, support
• Windows Server – installation, configuration, support
• Experienced Professional – be able to work effectively with users and prospective customers of all types,
including novice end users, senior executives, and other expert-level technologists.
• Consultative Services – provide consultative services to customers of varying size (from SMB to Fortune 50).
• Support Escalation – previous experience providing escalation support for complex, multi-cause problems

Significant Technology and Discipline Experience:
• Microsoft SQL Server –SQL installation and configuration, and database migration (as they relate to BES)
• BlackBerry Handhelds – experience supporting a large, diverse customer base with BlackBerry handhelds

The following experience is highly desired:
• Windows Virtual Server 2005 – installation, configuration, and migration of VMs to other Virtual Server hardware
• Microsoft Exchange 2003 – installation, configuration, and support
• Sales Engineer – experience working in a Sales Engineering capacity is highly desired
• Wireless Messaging Experience other than BES – Motorola GMM, Nokia IMS, Visto, Windows Mobile
• Training Experience – providing informal, collaborative training and/or traditional classroom training