[kcain]

Hello,
Every few days, my only 8830 user loses all email that is older than a day. The blackberry continues to store all new emails until its next data loss occurrence. This only happens in the mornings when the user wakes up. Never during the day. Calendar, contact, and notes are not affected. I have wiped and re-synced with our BES multiple times and this continues to happen. Any ideas?

[John Clark]

You are likely experiencing this.....

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

Additional information on memory leaks on the 8100 - BlackBerryFAQ


How do I free up memory on my device? - BlackBerryFAQ

[kcain]

Originally Posted by John Clark

You are likely experiencing this.....

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

Additional information on memory leaks on the 8100 - BlackBerryFAQ


How do I free up memory on my device? - BlackBerryFAQ

Thank you for the info. Currently it has 16MB free, then again it just deleted all the mail. I will monitor this and see if there is a significant decrease.

[jbairdjr]

Mine has done the same thing the last few days (first time was Friday Morning).
I re-sent service books, and delted and re-added my Google Account, but they keep deleting.