[slashman99]

I have a new user that has a Motorola Q9h with Blackberry Connect loaded.
Email and Calendar sync fine but contacts do not sync at all.
Anyone have experience with this type of problem on non-RIM hardware?

We have a BES server that I just upgraded to 4.1.5 this week (Contact sync did not work on older version either). This is connected to an exchange 2007 SP1 server.

Thanks,
Brad

[knottyrope]

Do other users have this issue with a BB device or is it just this user with moto q9h?

[slashman99]

Just this user. This is the only user that has a non-RIM Blackberry connection. The other users have Blackberry devices and no problems.

[knottyrope]

which version of BB connect?

With BlackBerry Connect software v4.0, users gain additional enterprise-grade functionality, including**:

Wireless synchronization of address, task and memo pad information

more at this link:
BlackBerry - BlackBerry | Wireless Handheld Devices, Software & Services from Research In Motion (RIM)