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Old 06-08-2013, 09:00 AM   #1
amkalantari
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Unhappy email problem

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hi
i am in iran and i bought bb bold 9900 about 4 days ago and i have problem
when i go to email setup the phone should give me a two choice
but it does not
it means when i goto email setup the phone just give me a one choice and its enterpris mail
but i have not enterprise mail and i want to set yahoo , google, outlook and ... other mail account
now what should i do???
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Old 06-08-2013, 09:02 AM   #2
amkalantari
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Default Re: email problem

i have one other problem
when i connect to wifi and open a app and its need internet my phone give an error to me and it say your phone do not connect to internet
what should i do ??
please help me
this phone is for my job and i should sent about 40 email in one day and i need it
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Old 06-08-2013, 09:56 AM   #3
NJBlackBerry
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Default Re: email problem

You need to have a BlackBerry Data Plan on your account. Contact your carrier hamrage aval.
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Old 06-08-2013, 01:09 PM   #4
dc/dc
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Default Re: email problem

No carriers in Iran, including Hamrah-e-Aval, offer BlackBerry data plans, so the device will never work properly. Please return it and purchase a different device.
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Old 06-17-2013, 09:17 PM   #5
scaevola
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Default Re: email problem

I'd wipe the phone. Make a password and misspell it 6-10 times......

My thinking, is you have an BES service book preventing you from adding bis accounts to the phone.... is it a new phone?

I side with dc/dc if it is not a used phone(you didn't indicate).
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Old 06-18-2013, 08:07 AM   #6
rambo47
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Default Re: email problem

While a previously corporate-used BB might have an IT Policy that prevents personal email, in this case it's even more simple. As dc/dc said, no Iranian carrier supports the necessary BlackBerry data plan so it's never going to work.
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Old 12-19-2013, 04:27 AM   #7
Debbieluv
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Default Re: email problem

Good day all, i am in Nigeria. please how can i recover all my prior mails from my yahoo mail i mistakenly deleted on my bb bold 5
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Old 12-19-2013, 05:39 AM   #8
dc/dc
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Default Re: email problem

Quote:
Originally Posted by Debbieluv View Post
Good day all, i am in Nigeria. please how can i recover all my prior mails from my yahoo mail i mistakenly deleted on my bb bold 5
Don't hijack others' threads with unrelated questions!
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