BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-12-2011, 11:37 AM   #1
Buttermaker
New Member
 
Join Date: Aug 2011
Model: 9650
PIN: N/A
Carrier: Sprint
Posts: 2
Default Contacts Restore Problem from BB Desktop Software

Please Login to Remove!

I cannot get the contacts backed up using BB Desktop Software to restore to my BB Bold. I restored the contacts in March 2011 when I had a Tour. Phone got wet, now I have a Bold. Contacts ("Addresses") are dimmed and "read only" according to Desktop. Other data restores fine. But I need the contacts.

I already deactivated Wireless Reconcile in Email Reconciliation under message Options. IT support can't figure this out.

If you help me, on your death bed you will achieve...total..consciousness. So you will have that going for you. Which is nice. If you can't help, at least name that movie line.

Last edited by Buttermaker; 08-12-2011 at 11:40 AM..
Offline  
Old 08-12-2011, 04:08 PM   #2
ndub33
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
Default Re: Contacts Restore Problem from BB Desktop Software

Caddyshack. Bill Murray. Have you tried wiping and restoring your OS?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 08-13-2011, 10:25 AM   #3
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,026
Default Re: Contacts Restore Problem from BB Desktop Software

If you tried to restore to a different BB, security kicks in. Do a device swap if the old unit is working at all. then it will move the contacts and other data to the new BB.

DM has the option.

Otherwise "The Good, Bad and Ugly"
__________________
Z10 on BES
Z10 on BIS

Last edited by tsac; 08-13-2011 at 10:27 AM..
Offline  
Old 08-13-2011, 09:29 PM   #4
Buttermaker
New Member
 
Join Date: Aug 2011
Model: 9650
PIN: N/A
Carrier: Sprint
Posts: 2
Default Re: Contacts Restore Problem from BB Desktop Software

The old BB won't power up at all. Am I totally hosed? Wiping the OS - what is the "OS"? Operating System? Thanks for the input.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Contacts Restore Problem from BB Desktop Software
Thread Thread Starter Forum Replies Last Post
How to Perform a Clean Uninstall/Reinstall of BlackBerry Desktop Software d_fisher RIM Software 48 02-12-2011 05:31 PM
Importing Contacts using desktop software is not working vrm General BlackBerry Discussion 1 10-14-2010 09:22 PM
Desktop software installation problem Stephen Pollard RIM Software 2 02-29-2008 07:18 PM
Deploying apps through the BES Gavsta General 8300 Series Discussion - Curve 3 08-26-2007 08:33 AM

New 100x 76mm x 56mm grip seal zip lock Premium Polythene Clear Bags #231
$5.29
New 100x 76mm x 56mm grip seal zip lock Premium Polythene Clear Bags #231 pictureTL866 adapter for 27C400, 27C800, 27C160, 27C322 eprom, AMIGA Kickstarts
$25.0
TL866 adapter for 27C400, 27C800, 27C160, 27C322 eprom, AMIGA Kickstarts pictureCSG/AMIGA 391077-01 PLCC RH
$32.4
CSG/AMIGA 391077-01 PLCC RH pictureAMIGA A107-335D / A107335D (USED)
$8.25
AMIGA A107-335D / A107335D (USED) pictureIC Socket 64 Pin for 68000 68010 Amiga Atari
$6.0
IC Socket 64 Pin for 68000 68010 Amiga Atari picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.