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Old 06-15-2010, 02:06 AM   #1
avishekb
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Default app error 523 .....please help..!!! Curve 8900

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After hard resetting the phone many times I am still getting the message " APP ERROR 523"

Ive tried re-installing the software...but after downloading the software...it says " fatal error please try again"

please tell me what should i do...? I am not able to take the backup as well...??? :(

I also get a msg " Unexpected index error 20>=20"

Last edited by avishekb; 06-15-2010 at 02:09 AM..
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Old 06-15-2010, 05:39 AM   #2
Dubdub
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I guess the FAQ is down and SEARCH doesn't work??????

What should I do with App Error 523? - BlackBerryFAQ

However, since you have already tried to reinstall the OS, I suggest you wipe it Jl_cmdr and then reinstall the OS.

Check the FAQ for Jl_cmdr info and the yellow sticky at the top of the 880 section for the latest 8830 OS and instructions on how to do it. Follow the instructions exactly and be patient, as it can take an hour or more. And if it fails try it again, using apploader. Make sure that it is an OS for the 8830.
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Last edited by Dubdub; 06-15-2010 at 05:42 AM..
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Old 06-16-2010, 01:40 AM   #3
vantazia
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Well the fatal error can appear as a result of three different causes,
Cause 1
There is no direct connection to a USB port on the computer.
Resolution 1
Confirm that the USB cable is not plugged into an intermediary device including the following items:
•USB hub
•USB extension cable
•Laptop docking station
•Port in the front of the computer being used

Cause 2
Interference has occurred with certain application installation processes.
Resolution 2
Confirm that BlackBerry Desktop Manager can detect the BlackBerry smartphone.

1.In BlackBerry Desktop Manager, select Options > Connection Settings.
2.In the Connection Settings window, click Detect.

If the BlackBerry smartphone is detected, complete the following steps:
1.In BlackBerry Desktop Manager, double-click the Application Loader icon.
2.In the Application Loader Wizard window, click Next.
3.If the BlackBerry smartphone is password-protected, type the password and click Next.
4.Select the applications to be installed on the BlackBerry smartphone. Click Next.
5.Click Advanced.
6.Select the Erase all currently installed applications check box. Click Next.
7.Confirm that Do not automatically back up and restore the handheld application data during the loading process is selected.
8.Click Finish.

If the BlackBerry smartphone is not detected, disconnect the Blackberry smartphone. Perform each of the following steps, and connect the BlackBerry smartphone following each step. If the BlackBerry smartphone is not detected following a step, disconnect it before performing the next step:

1.Disable xxx8242;Power Managementxxx8242; settings on the PC.
1.On the computer, go to Start > Settings > Control Panel.
2.Double-click System.
3.Click the Hardware tab and click Device Manager.
4.Right-click the Universal Serial Bus (USB) Root Hub, and select Properties.
5.Click the Power Management tab.
6.Clear the Allow computer to turn off this device check box. Click OK.
2.If other USB devices (for example, a mouse or camera) are plugged into USB ports on the PC, temporarily disconnect them and connect the BlackBerry smartphone to a USB port that was working previously.
3.Verify that there is a direct USB connection to the computer, as discussed in Resolution 1 above..
4.Disable any other synchronization software, anti-virus software, or firewall programs that might be running.
5.Uninstall and re-install the USB Root Hubs on the PC:
1.In Windows Device Manager from step 1, expand the list for Universal Serial Bus Controllers
2.Select the first USB Root Hub. Right-click and select Uninstall.
3.Repeat steps 1 and 2 for the rest of the USB Root Hubs.
4.Restart the computer. On reboot, Windows will detect and reinstall the USB Root hubs.

Cause 3
There is power dissipation as a result of the battery having been removed from BlackBerry smartphone prior to application installation.
Resolution 3
Confirm that a battery is properly inserted into the BlackBerry smartphone before following the Resolution 2 above.

Last edited by vantazia; 06-16-2010 at 03:11 AM..
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Old 06-16-2010, 02:18 AM   #4
naveencgr541n
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Hi

Do in the JDE .........

Go to File-->Erase Volatile and Erase Files and restart the JDE

SO THAT UR ERROR WILL CLEAR
AND SIMULATOR WILL START NORMALLY K
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Old 06-16-2010, 05:55 AM   #5
Dubdub
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Quote:
Originally Posted by naveencgr541n View Post
Hi

Do in the JDE .........

Go to File-->Erase Volatile and Erase Files and restart the JDE

SO THAT UR ERROR WILL CLEAR
AND SIMULATOR WILL START NORMALLY K
Have you read the FAQ article that I referred the OP to read?
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