It sounds like the USB port on your device is going bad. I've experienced this a few times with 8830 devices.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Well, in that case I will trudge back to the dealer and be prepared for him to tell me it's going to cost a mint or it will take forever to receive a replacement and I'll be out of luck for a while.
Well, in that case I will trudge back to the dealer and be prepared for him to tell me it's going to cost a mint or it will take forever to receive a replacement and I'll be out of luck for a while.
Seriously though, thanks!
Had the same issuse 3 weeks ago. USB port went bad. Was able to use a battery at vzw store so I could then use googlesync to copy my calendar and contacts. I was glad I'd been paying for the extra insurance. my 8830 was 2 yrs old. and not ready to upgrade just yet. So vzw swapped the 8830 out on site for a "new 8830"..Finally something good to day about vzw customer service.
After looking at the problem with my dealer we discovered the pins of the USB port of the phone were bent. After bending them back as they should be the port worked perfectly. I only wish we would have discovered this before exchanging my BB :(
I have to give props to the dealer because he really gave me his best effort and with his help we figured it out.
8830 not detected by laptop anymore & only charges w/car adapter
Thanks for the quick reply.
(8830)
