BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-24-2014, 03:33 AM   #1
99black
Knows Where the Search Button Is
 
Join Date: Aug 2014
Model: Q 10
PIN: N/A
Carrier: telestra
Posts: 27
Default BBM not installed in Bold 9900

Please Login to Remove!

bbm is not working, tried to install the BBM app several times from BB world,but not getting anything! in My World, it says: 'installed BBM v.8.5.1.8' ; when i go to open the BBM app, it says: ' Setting up BBM ' with that rotating uploading icon !! but nothing happens !
Offline  
Old 08-24-2014, 07:29 AM   #2
aiharkness
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
Default Re: BBM not installed in Bold 9900

There are old threads about upgrading BBM and the app icon not showing on the device, I don't remember.

First, as asked in the other thread, do you have a BlackBerry data plan?

When you have a BlackBerry data plan, here is what I would do if I were in your shoes.

Do a full backup.

Do a security wipe.

See if BBM shows as installed in device settings. If so, delete it.

Use the desktop software to install BBM. While you are there, install docs to go. Remove any apps or install others as desired.

Restore just your data. Do not restore settings.

Connect to BlackBerry World and install updates.
__________________
- Ira

Last edited by aiharkness; 08-24-2014 at 07:31 AM..
Offline  
Old 08-24-2014, 08:44 AM   #3
99black
Knows Where the Search Button Is
 
Join Date: Aug 2014
Model: Q 10
PIN: N/A
Carrier: telestra
Posts: 27
Default Re: BBM not installed in Bold 9900

Thank you, just downloaded the software and will go through it !
Offline  
Old 08-24-2014, 06:46 PM   #4
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: BBM not installed in Bold 9900

You can do a battery pull after the download is complete. Sometimes it shows up after that.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: BBM not installed in Bold 9900
Thread Thread Starter Forum Replies Last Post
BBM icon doesn't show up but says it's installed rides BlackBerry Help 1 01-09-2012 06:19 PM
Help with Blackberry Curve 8330 !!!! montauk9 General BlackBerry Discussion 23 09-10-2009 09:09 PM
Let the Reviews Pour In (Where are They!?) dolo General 8900 Series Discussion - Javelin 18 03-01-2009 11:49 PM
Top Seller Themes for BOLD Superh3ro BlackBerry Themes 0 11-25-2008 12:31 PM


ENDOXPERT GASTROENTROLOGY MEMORY BASKET BRAND NEW picture

ENDOXPERT GASTROENTROLOGY MEMORY BASKET BRAND NEW

$118.36



2 - RAM DRAM Tray-Container Box For Server PC Memory DIMM Modules - Fits 100 NEW picture

2 - RAM DRAM Tray-Container Box For Server PC Memory DIMM Modules - Fits 100 NEW

$21.90



2 Computer Memory Packaging Tray Case for Desktop PC DDR4 Modules - Fits 100 New picture

2 Computer Memory Packaging Tray Case for Desktop PC DDR4 Modules - Fits 100 New

$21.50



Desktop Memory Case Tray Case for PC DDR DRAM RAM DIMM Modules - 2 fits 100 New picture

Desktop Memory Case Tray Case for PC DDR DRAM RAM DIMM Modules - 2 fits 100 New

$20.50



We R Makers The Cinch Book Binding Machine Round hole V 2 White Aqua 71050-9 picture

We R Makers The Cinch Book Binding Machine Round hole V 2 White Aqua 71050-9

$79.99



Dental Endo NiTi Gold Taper Heat Activated /Rotary Files Engine Use 21mm/25mm picture

Dental Endo NiTi Gold Taper Heat Activated /Rotary Files Engine Use 21mm/25mm

$296.92







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.