BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-06-2012, 01:24 PM   #1
jfeyen
New Member
 
Join Date: Mar 2011
Model: 9300
PIN: N/A
Carrier: Mobistar
Posts: 8
Default 8520 does not find OS5 update

Please Login to Remove!

Hi,

I got a BlackBerry 8520 from Orange in France. I need to upgrade it from OS 4 to OS5.
But the BlackBerry does not recognize the OS5 update.

I have multiple OS for multiple phones installed on BlackBerry Desktop Manager 7. For our Belgium devices I did not have this problem.

In the Desktop Manager it only sees the local installed 4.6.1.465 that is also installed... please help me with this one...

BlackBerry Handheld Software v4.6.1.465 (Multilanguage)
8520wifiM_PBr4.6.1_rel465_PL4.2.0.135_A4.6.1.314_O range_France.exe

BlackBerry Handheld Software v5.0.0.1807 (Multilanguage)
8520wifiM_PBr5.0.0_rel1807_PL5.2.0.113_A5.0.0.1093 _Orange_France.exe

Thanks in advance
Offline  
Old 09-06-2012, 01:27 PM   #2
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: 8520 does not find OS5 update

You have to locate and delete both copies of VENDOR.XML that is on your C: drive.

Find and delete them, then restart the upgrade. It will work.
Offline  
Old 09-06-2012, 01:31 PM   #3
jfeyen
New Member
 
Join Date: Mar 2011
Model: 9300
PIN: N/A
Carrier: Mobistar
Posts: 8
Default Re: 8520 does not find OS5 update

App Loader , does only find 4.1.6 update. I deleted the vendor.xml file in the C:\Program Files\Common files\Research in Motion\App Loader\vendor.xml

And still does not work , are there 2 files ? i am running w7 x64.
Offline  
Old 09-06-2012, 01:54 PM   #4
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: 8520 does not find OS5 update

Yes - you must search for and delete BOTH copies of Vendor.XML
Offline  
Old 09-06-2012, 02:15 PM   #5
jfeyen
New Member
 
Join Date: Mar 2011
Model: 9300
PIN: N/A
Carrier: Mobistar
Posts: 8
Default Re: 8520 does not find OS5 update

Could it be that the provider locked the firmware? Cause in apploader there is a possibility to add other apps , i browsed to the upgrade of OS5 but it it says this is not compatible for your device ... :s. So for the vendor.xml i will try tomorrow
Offline  
Old 09-06-2012, 02:32 PM   #6
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: 8520 does not find OS5 update

You HAVE TO delete both vendor.xmls
Offline  
Old 09-06-2012, 03:31 PM   #7
jfeyen
New Member
 
Join Date: Mar 2011
Model: 9300
PIN: N/A
Carrier: Mobistar
Posts: 8
Default Re: 8520 does not find OS5 update

Quote:
Originally Posted by NJBlackBerry View Post
You HAVE TO delete both vendor.xmls
i will let you know what it gives tomorrow morning
Offline  
Old 09-06-2012, 05:51 PM   #8
Motorcycle Mama
BlackBerry Master
 
Motorcycle Mama's Avatar
 
Join Date: May 2008
Model: 9930
OS: 7.1.0.163
PIN: N/A
Carrier: Verizon
Posts: 4,351
Default Re: 8520 does not find OS5 update

Search in these locations. Make sure all files and folders are set to not be hidden.

C:\Program Files (x86)\Common Files\Research In Motion\AppLoader

C:\Users\*user name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Offline  
Old 09-23-2012, 11:10 AM   #9
zadco
New Member
 
zadco's Avatar
 
Join Date: Sep 2012
Location: algeria
Model: 8520
PIN: N/A
Carrier: car
Posts: 1
Default Re: 8520 does not find OS5 update

i have several problem with my curve bb 8520 reload software 507 any one can help me please ?
Offline  
Old 09-23-2012, 10:13 PM   #10
rambo47
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
Default Re: 8520 does not find OS5 update

Quote:
Originally Posted by zadco View Post
i have several problem with my curve bb 8520 reload software 507 any one can help me please ?
Error 507 indicates the handheld does not have an OS loaded onto it. You should download the OS to a pc and install it via AppLoader (included in BlackBerry Desktop Software.

How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
Offline  
Old 09-24-2012, 09:23 AM   #11
dc/dc
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Default Re: 8520 does not find OS5 update

Quote:
Originally Posted by zadco View Post
i have several problem with my curve bb 8520 reload software 507 any one can help me please ?
It is inappropriate to hijack others' threads.
__________________
I h8 txtspk.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: 8520 does not find OS5 update
Thread Thread Starter Forum Replies Last Post
Bluetooth File transfer - 8520 Failed to find service daveinmanc General BlackBerry Discussion 6 11-11-2011 02:30 PM
8520 refuses to update PlainShane General 8500 Series Discussion - Gemini 2 08-23-2010 09:03 PM
All was right, now suddenly wrong. Why ? sinfoni BES Admin Corner 3 05-13-2009 10:34 AM
How to find a Wayfinder 6 Update carrera GPS & Mapping 0 07-04-2007 12:42 PM


Tektronix TM506 500-Series 6-Slot Mainframe+PG508/PS503/PS503/DC508 - for parts picture

Tektronix TM506 500-Series 6-Slot Mainframe+PG508/PS503/PS503/DC508 - for parts

$149.00



HP 3488A HPIB Switch / Control Unit Mainframe picture

HP 3488A HPIB Switch / Control Unit Mainframe

$24.99



Tektronix TM5003 Power Module Mainframe Chassis picture

Tektronix TM5003 Power Module Mainframe Chassis

$225.00



Tektronix TM504 Mainframe 4 Slots w/ PG506/DM501/SC504 80MHz Scope - Tested picture

Tektronix TM504 Mainframe 4 Slots w/ PG506/DM501/SC504 80MHz Scope - Tested

$479.00



JDSU Viavi T-Berd 2000 SM MM PM OTDR Tester (Mainframe) picture

JDSU Viavi T-Berd 2000 SM MM PM OTDR Tester (Mainframe)

$499.95



Chroma 6312A DC Electronic Load Mainframe with 63102A 2A/20A 16V/80V 1 picture

Chroma 6312A DC Electronic Load Mainframe with 63102A 2A/20A 16V/80V 1

$700.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.