[kettlnaut]

Have a question I hope to get answered as I really don't want to have to reinstall BPS over this (had to have a database admin help me with the SQL database already). I screwed up and logged in as the Domain Admin instead of BESAdmin and tried to add a user. Then I tried to delete the user. The user doesn't show up in the user list, but the server shows my 1 CAL in use, so somewhere the user is still registered. Anythoughts on how to reset this? All I want to do is set this up as a freebie so our company prez can evaluate it. This is the only shot I have at getting a CAL pack ordered. Any help is greatly appreciated. Thanks.

[gibson_hg]

Seeing as you only have the one user I would do the following:

1. Open a command prompt
2. Type osql -E and press Enter
3. At the 1> use besmgmt
4. At the 2> prompt type go and press Enter
5. At the 1> prompt type delete * from userconfig and press Enter
6. At the 2> prompt type go and press Enter

This will delete the user form the database and free your CAL.

[kettlnaut]

worked like a charm! Now to get a handheld added successfully. Much appreciated.