BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 09-26-2018, 07:44 PM   #1
qnxsignup
New Member
 
Join Date: Jul 2013
Model: 9810
PIN: N/A
Carrier: att
Posts: 9
Default Contact data will not update properly.

Please Login to Remove!

This is a z10 with OS update 10.3.3.2129. Great phone.

Family has a 2 year long text with 7 others, many happy memories, wish to keep it going. One participant got a new phone number and now doesn't get the text messages. The others still do. If a new text is created using the new number, all get the new messages. But not the old stuff.

I have tried to edit the contact info to replace the old number but can't. "Save" after changing the number pops a message "Invalid account selected (SyncML). Tried several things, including rebooting the phone, nogo so far.

Any ideas? Thanks very much.
Offline  
Old 09-28-2018, 08:01 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Contact data will not update properly.

If I understand this correct, your trying to see a text message with/from a new number but do not want to delete the old message string just edit the old number to the new one. but keep the string. I might be wrong but the phone thinks the new number is an error and states so. It may work if you just add the new number as a new contact and and leaving the old name there add a new one such as ( old ) Fred to ( new ) FredNew. You did say when the new number sends everyone gets the message. So to keep the old messages the new number needs to be added but with a different name..

old , old, old, (edit add ) new and old, new and old, new and old

That's the only thing I can think of.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 10-03-2018, 05:08 AM   #3
qnxsignup
New Member
 
Join Date: Jul 2013
Model: 9810
PIN: N/A
Carrier: att
Posts: 9
Default Re: Contact data will not update properly.

Thank you, will try that.
Busy here, sorry for my delayed reply.
Offline  
Old 10-03-2018, 08:39 AM   #4
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Contact data will not update properly.

Post back if it works
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Contact data will not update properly.
Thread Thread Starter Forum Replies Last Post
Update settings for All Users - Contact folders thbit BES Admin Corner 1 01-14-2015 09:55 AM
Contact X – The useful tool for BlackBerry 10. honnn Aftermarket Software 2 02-15-2014 11:53 AM
BES 4.1 SP2 for Microsoft Exchange - Now Available jibi BES Admin Corner 51 01-10-2007 10:30 AM
The Saga of getting a BES data plan in the UK nm1213 General BlackBerry Discussion 3 09-03-2006 05:36 PM
Rogers Data Cap MobileRC General BlackBerry Discussion 29 04-19-2006 01:07 PM


Samsung Xpress C1860FW C1810W ProXpress C2670FW Transfer Belt Unit JC96-06514A picture

Samsung Xpress C1860FW C1810W ProXpress C2670FW Transfer Belt Unit JC96-06514A

$200.00



Samsung 12,000 BTU/Hr Outdoor Heat Pump Unit | 208-230/1   MOD #AR12BSFCMWKXCV picture

Samsung 12,000 BTU/Hr Outdoor Heat Pump Unit | 208-230/1 MOD #AR12BSFCMWKXCV

$269.98



1pc USED SAMSUNG Anyway S103 TESTED By DHL or FedEx #VUM0 CH picture

1pc USED SAMSUNG Anyway S103 TESTED By DHL or FedEx #VUM0 CH

$183.99



Samsung AR24HSFSJWKN

Samsung AR24HSFSJWKN "Wi-Fi Whisper" Wall Mount 24000 BTU

$197.70



NEW Samsung LTM185AT01 LCD Screen Display 18.5

NEW Samsung LTM185AT01 LCD Screen Display 18.5"

$167.59



Samsung JC96-06221A Cyan Developer Unit MultiXpress CLX-9301NA picture

Samsung JC96-06221A Cyan Developer Unit MultiXpress CLX-9301NA

$199.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.