BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-15-2011, 11:10 AM   #1
kevsdad
New Member
 
Join Date: Jul 2011
Model: 9700
PIN: N/A
Carrier: orange
Posts: 6
Default blackberry possibly nuked?

Please Login to Remove!

Hi all,

My 9700 bold has nuked itself, it is stuck in the constant reloop at the startup stage and comes up with the error 507 before trying to reboot again.

what seems to be making my problem so unique is that i have trawled through the pages of how to restore a nuked bb and followed the advice religiously - but,

when i go through the application loader.exe, it does not come up usb pin unknown.
it comes up usb and registers my pin number so when i go to the next screen it then says that there is no software downloaded compatible wi my phone. this is a load of rubbish as i updated my bb desktop manager and downloaded os 6.0 something but all to no avail.

does anyone know how to sort this problem or even how to completely wipe out my phone and reinstall the whole lot without using desktop manager because i have tried over a hundred times and every time the phone initializes when it gets to the jvm part of the sequence the phone switches off again and fails the install.

all advice greatly appreciated

stuart.
Offline  
Old 07-15-2011, 12:32 PM   #2
aiharkness
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
Default Re: blackberry possibly nuked?

The 507 error means no device software is installed. The rebooting from that screen is a bad sign, maybe. I have not seen that reported before.

If you have a microSD memory card installed, remove it, and try again.

If you have exposed the device to damp conditions or may have gotten it wet, you may be out of luck. See blackberryfaq.com on what to do if you get your BlackBerry wet, and follow the instructions if a wet BlackBerry is a possibility. Dry the device and then try again.

Otherwise, I don't know, except possibly hardware failure.
__________________
- Ira

Last edited by aiharkness; 07-15-2011 at 12:33 PM..
Offline  
Old 07-15-2011, 12:35 PM   #3
stevetaz
CrackBerry Addict
 
stevetaz's Avatar
 
Join Date: Mar 2008
Model: S III
PIN: N/A
Carrier: sprint
Posts: 844
Default Re: blackberry possibly nuked?

If you downloaded the OS that is step 1. Did you install it to your PC by double clicking it? If not it cannot be found to do the upgrade.
__________________
"Criticism is something you can avoid easily by saying nothing, doing nothing, and being nothing"
-Aristotle
Offline  
Old 07-15-2011, 02:18 PM   #4
Dubdub
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Default Re: blackberry possibly nuked?

What happened just prior to this happening? Did you drop it or get it wet?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 07-16-2011, 08:30 PM   #5
kevsdad
New Member
 
Join Date: Jul 2011
Model: 9700
PIN: N/A
Carrier: orange
Posts: 6
Default Re: blackberry possibly nuked?

Hi, the phone hasnt been in contact with any water or damp, it was working perfectly then i sent a txt and the screen went black and thats when the bb went back to its startup mode.
i dowloaded the jlcmder tonight and have trie that aswell to no avail.
whats happening is the program will only recognise the fone is present when the battery is in and it has loaded up as far as the loading icon bar goes
ten the jml sys connected for literally one second before the connection cuts out exactly when the fone starts its reloop sequence again

so basically the fone doesnt recognise the program long enough to allow it to work. it cuts off immediatley so i am thinking that my phone possibly has a hardware issue?
Offline  
Old 07-16-2011, 08:32 PM   #6
kevsdad
New Member
 
Join Date: Jul 2011
Model: 9700
PIN: N/A
Carrier: orange
Posts: 6
Default Re: blackberry possibly nuked?

p.s. sorry about the spelling mistakes - wireless keyboard and the battery is dying and its 2.30am in the uk just now lol, just incase anyone thinks i am thick lol
Offline  
Old 07-16-2011, 08:39 PM   #7
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: blackberry possibly nuked?

Bad move doing any OS updates from the BB using OTA and relying on the battery.

As stevetaz asked , did you first load the OS on the a PC?
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 07-17-2011, 03:58 AM   #8
kevsdad
New Member
 
Join Date: Jul 2011
Model: 9700
PIN: N/A
Carrier: orange
Posts: 6
Default Re: blackberry possibly nuked?

yeah the os was loaded onto the system, and it wasnt the fone battey that died, it was my keyboard battery,
the reason i put the battery back into my fone s because when it got to the jvm stage of the setup an error message came up saying it hadnt found the bb and to reconnect and try again
Offline  
Old 07-18-2011, 08:06 AM   #9
jmwking
Talking BlackBerry Encyclopedia
 
Join Date: Mar 2006
Location: DC
Model: 9550
Carrier: Verizon
Posts: 338
Default Re: blackberry possibly nuked?

Have you tried a different USB cable?

-jk
Posted via BlackBerryForums.com Mobile
Offline  
Old 07-18-2011, 06:26 PM   #10
ndub33
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
Default Re: blackberry possibly nuked?

Is the cable connected directly to the PC, or via a hub?
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: blackberry possibly nuked?
Thread Thread Starter Forum Replies Last Post
HOWTO: Use BlackBerry on Generic NON-BlackBerry Data Plan Mark Rejhon BlackBerry Network 95 05-20-2018 07:58 AM
Perform a cutover to another BlackBerry Enterprise Server in IBM Lotus Domino hdawg BES Admin Corner 3 04-25-2008 09:47 AM
New Blackberry Server wants to reactivate users after power outage! Urlryn BES Admin Corner 19 12-27-2007 03:55 PM
New to BES admin , need help with messages. bigwig BES Admin Corner 5 10-17-2007 10:59 AM
BES 4.1 SP2 for Microsoft Exchange - Now Available jibi BES Admin Corner 51 01-10-2007 10:30 AM


New In Box Siemens 6SL3130-6AE21-0AB1 SINAMICS S120 Module 6SL3 130-6AE21-0AB1 picture

New In Box Siemens 6SL3130-6AE21-0AB1 SINAMICS S120 Module 6SL3 130-6AE21-0AB1

$950.00



Siemens Sinamics G120C Siemens 6SL3210-1KE23-2AF1 15KW new original sealed picture

Siemens Sinamics G120C Siemens 6SL3210-1KE23-2AF1 15KW new original sealed

$999.00



New Siemens 6ES7315-2EH14-0AB0 Simatic 6ES7 315-2EH14-0AB0 Expedited Shipping picture

New Siemens 6ES7315-2EH14-0AB0 Simatic 6ES7 315-2EH14-0AB0 Expedited Shipping

$1425.00



1PC New Sealed SIEMENS 6SL3120-2TE21-0AA3 6SL3 120-2TE21-0AA3 Expedited Shipping picture

1PC New Sealed SIEMENS 6SL3120-2TE21-0AA3 6SL3 120-2TE21-0AA3 Expedited Shipping

$1100.00



LOT OF 10 SIEMENS Q120DFN 20A DUAL AFCI/GFCI PLUG ON NEUTRAL BREAKER BRAND NEW picture

LOT OF 10 SIEMENS Q120DFN 20A DUAL AFCI/GFCI PLUG ON NEUTRAL BREAKER BRAND NEW

$416.99



LOT OF 10 SIEMENS QA115AFCN 15A AFCI PLUG ON NEUTRAL (NO PIGTAIL WIRE) NEW picture

LOT OF 10 SIEMENS QA115AFCN 15A AFCI PLUG ON NEUTRAL (NO PIGTAIL WIRE) NEW

$349.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.