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Old 10-09-2005, 12:26 PM   #1
GallowayJohn
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Join Date: Oct 2005
Model: 7520
Posts: 1
Question 7520 rolodex function no longer searches / finds contacts

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simple question after searching this site
I have sync'd my 7520 from my ACT database 25 times without issue.
Sync'd again on two days ago and know the "find contacts" function no longer searches. I can type "S" or "Smith" and there is no activity nor results after very lengthy wait times (ten minutes)
I love the 7520, but my patience is starting to wear thin
thoughts?

Last edited by GallowayJohn; 10-09-2005 at 12:29 PM..
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Old 10-12-2005, 10:12 AM   #2
blackberrymadesimple
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Join Date: Sep 2005
Location: Ormond Beach, FL
Model: 8300
Carrier: ATT
Posts: 24
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Depending on how many names you have synced to your 7520, you might have "overloaded it" - causing it to really slow down. Try pressing ALT-CAP-H and scroll down to see how many bytes you have in "File Free". If you're less than 500,000, you might want to reset your device to free up memory. Press ALT-CAP-DEL several times until you see your hourglass.

Also, depending on how you setup your sync with ACT, you might be creating lots of duplicates (also slowing down the search) - just check your addressbook to see if it's got lots of dupes.

Finally, if you're syncing more than 5,000 names, you might be slowing things down - try syncing only certain groups.

There is an ebook available that shows a lot of tips/tricks and warnings related to syncing ACT! and the BLackBerry at: http://www.actaddons.com/products/blackberry.asp Check it out.

Thanks,
BlackBerry Made Simple
"How To" BlackBerry Ebooks
www.blackberrymadesimple.com
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