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04-17-2009, 09:08 PM
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#1
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New Member
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 8
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Media Card Problem
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Hello, I am a newcomer to BlackBerry. I have a Curve 8330 with software version 4.5.0.77 installed. I have a 2GB MicroSD card installed and my computer will not reconize it. The BlackBerry regonizes it, however it does not show up in "My Computer". The "Media" utility in the Desktop Manager does not register the card either. How can I transfer media to my card? Any help will be appreciated. Thank you.
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04-17-2009, 09:19 PM
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#2
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BlackBerry Extraordinaire
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
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Wirelessly posted
You need to go into options media and allow access to the card.
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04-17-2009, 09:21 PM
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#3
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Enable mass storage mode.
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04-18-2009, 12:41 AM
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#4
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New Member
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 8
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Quote:
Originally Posted by Trimix
Enable mass storage mode.
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Mass Storage mode is enabled.
Also Media Card Support is set to on.
The phone can access the card no problem. When it is connected to the computer, the software cannot access the card.
Last edited by MadIllLeet; 04-18-2009 at 12:43 AM..
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04-18-2009, 10:51 AM
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#5
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Wirelessly posted (Tmob's cheapest BB customer)
Check your settings for "Auto enable mass storage mode when connected." Make sure its set to yes or prompt.
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04-18-2009, 11:18 AM
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#6
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New Member
Join Date: Apr 2009
Model: 8330
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Carrier: Verizon
Posts: 8
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Mass storage is set to auto enable. Problem still persists.
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04-18-2009, 12:06 PM
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#7
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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Ok back in the same menu make a change to something and then change it back. Press the menu key and select save. I remember sometimes when I had issues with my media card, selecting the save sorta helped to set things right.
If that doesn't work, have you tried a reset or battery pull?
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04-18-2009, 02:13 PM
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#8
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New Member
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 8
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I have tried that to no avail.
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04-19-2009, 09:02 PM
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#9
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BlackBerryForums.com Super Moderator
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
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Does your computer see normal external storage devices like normal? (USB thumb drives /external hard drives?
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04-20-2009, 09:00 AM
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#10
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New Member
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 8
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Yes, yes it does.
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04-20-2009, 07:54 PM
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#11
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BlackBerryForums.com Super Moderator
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
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Does the computer/desktop manager so your BlackBerry just fine?
What version of desktop manager you using?
__________________
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Just think about how far BlackBerries have come from then till now... And what else is coming.
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04-21-2009, 12:15 AM
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#12
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Talking BlackBerry Encyclopedia
Join Date: Feb 2009
Location: Canada
Model: 9700
PIN: N/A
Carrier: Rogers Canada
Posts: 267
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might need to format the card
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04-21-2009, 08:47 AM
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#13
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New Member
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 8
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I have the latest version of Desktop Manager. It accesses the BlackBerry no problem. For whatever reason, my computer can't read the card through the BlackBerry. When I put the card in a card reader however, I can access it. It's just kinda annoying because I don't feel like taking the batter out every time I want to access the card.
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04-21-2009, 09:18 AM
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#14
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Talking BlackBerry Encyclopedia
Join Date: Feb 2009
Location: Canada
Model: 9700
PIN: N/A
Carrier: Rogers Canada
Posts: 267
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well take it out, plug into PC, copy any data you want off it, then format it, then put it back into your bb and format it again. see if that helps
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04-23-2009, 02:18 AM
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#15
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New Member
Join Date: Apr 2009
Model: 8330
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Carrier: Verizon
Posts: 8
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It seems to work properly on my buddy's computer but not on mine.
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04-23-2009, 06:31 AM
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#16
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BlackBerryForums.com Super Moderator
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
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Most likely a driver issue on your computer, I would try the normal steps:
Run a Scan Virus/Spyware
Clear any Temp files
Do a windows update
and give it a shot.
You've tried multiple USB ports and you are NOT using a USB hub right? Try plugging straight into the back of the computer.
__________________
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Just think about how far BlackBerries have come from then till now... And what else is coming.
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04-23-2009, 07:30 AM
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#17
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Talking BlackBerry Encyclopedia
Join Date: Feb 2009
Location: Canada
Model: 9700
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Carrier: Rogers Canada
Posts: 267
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make sure you are using a rear port on your PC and direct, no hubs
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04-23-2009, 11:33 AM
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#18
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New Member
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 8
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No hubs, still same problem. I also tried connecting it to different ports to no avail.
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04-25-2009, 04:19 AM
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#19
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Thumbs Must Hurt
Join Date: Oct 2008
Model: 8330
PIN: N/A
Carrier: Reliance India
Posts: 59
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Try Checking your computer BIOS settings, Many have option to manually enable the
"HIGH SPEED USB SUPPORT."
If you have another USB Port try connecting to that.
Lastly use a card reader on computer and check if it reads your SD Card, if not, its not your device is your MC for some reasons.
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05-03-2009, 03:42 PM
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#20
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New Member
Join Date: May 2009
Model: 8330
PIN: N/A
Carrier: U.S. Cellular
Posts: 8
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Same issue
I've had an identical problem with my 8330, and found an interesting caveat. If and only if I set Mas Media mode to auto, remove password protection to my bb, then turn off the power, then plug in the bb and then turn power back on, I'll always get Mass media mode to work! However, if password protection is on, this method won't work.
I've duplicated this exact problem on three different computers, two with Vista one with XP, so it isn't computer related, it is a BB issue of some sort. The card has been formatted twice, it always works fine in the computer media slot, just not when in the BB. Anyone else have any ideas?
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