BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-27-2013, 12:27 PM   #1
gizmoguycdn
New Member
 
Join Date: Oct 2013
Model: Q10
PIN: N/A
Carrier: Etisalat
Posts: 4
Default problem downloading Ascendo Datavault to Q10

Please Login to Remove!

I changed to Q10 from 9900. I had Ascendo and did a software transfer. When I try to download it from BlackBerry Myworld it shows "Start Dopwnloading" then says I have to purchase the app but does not give me an option to pay and get stuck at that state with month download. I went to BlackBerry world to make sure that I delete Ascendo from "Available". Still no change! Please help.
Posted via BlackBerryForums.com Mobile
Offline  
Old 10-28-2013, 01:44 AM   #2
gizmoguycdn
New Member
 
Join Date: Oct 2013
Model: Q10
PIN: N/A
Carrier: Etisalat
Posts: 4
Default

Quote:
Originally Posted by gizmoguycdn View Post
I changed to Q10 from 9900. I had Ascendo and did a software transfer. When I try to download it from BlackBerry Myworld it shows "Start Dopwnloading" then says I have to purchase the app but does not give me an option to pay and get stuck at that state with month download. I went to BlackBerry world to make sure that I delete Ascendo from "Available". Still no change! Please help.
Posted via BlackBerryForums.com Mobile
Update from today: I got advice to rest the BlackBerry world cache. I did and also reset the BB. I still have the problem that Ascendo Datavault will not download! Any thoughts would be greatly appreciated as I depend on this app.
Posted via BlackBerryForums.com Mobile
Offline  
Old 10-28-2013, 05:04 AM   #3
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: problem downloading Ascendo Datavault to Q10

You should contact the author of the program...
Offline  
Old 10-28-2013, 11:58 PM   #4
gizmoguycdn
New Member
 
Join Date: Oct 2013
Model: Q10
PIN: N/A
Carrier: Etisalat
Posts: 4
Default

Quote:
Originally Posted by NJBlackBerry View Post
You should contact the author of the program...
Hi, Thanks I did, but they are the ones who advised me to have a clean rest to factory setting! I am trying to avoid that because of the hassle I had doing the enterprise activation.
Posted via BlackBerryForums.com Mobile
Offline  
Old 10-29-2013, 04:11 AM   #5
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: problem downloading Ascendo Datavault to Q10

I would take their advice...
Offline  
Old 10-30-2013, 08:53 AM   #6
gizmoguycdn
New Member
 
Join Date: Oct 2013
Model: Q10
PIN: N/A
Carrier: Etisalat
Posts: 4
Default Re: problem downloading Ascendo Datavault to Q10

I reset back to factory setting and am still getting the same problem. it keeps giving me "you need to purchase the app" window!! then nothing happens!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: problem downloading Ascendo Datavault to Q10
Thread Thread Starter Forum Replies Last Post
Ascendo DataVault Problems Waythos General 8300 Series Discussion - Curve 8 04-12-2008 10:43 PM
Ascendo Inc. DataVault Version 4.4 bobelliottjr Aftermarket Software 8 04-07-2008 03:32 PM
Problem Downloading Opera Mini 3.0!!! KCM General 8100 Series Discussion - Pearl 10 12-20-2006 04:31 PM
Problem Downloading Opera Mini KCM General Legacy Device Discussion 3 09-22-2006 09:31 AM
Problem with downloading mp3 ringtones Antastan Media Center 5 07-19-2006 09:25 AM


NEW FULL BRIM Hard Hat custom hydro dipped VINTAGE LOOK MACK TRUCKS SUPER COOL picture

NEW FULL BRIM Hard Hat custom hydro dipped VINTAGE LOOK MACK TRUCKS SUPER COOL

$69.99



VINTAGE RICHARD PETTY #43 MAC TOOLS RACING RED MAGNETIC 90's CAR FENDER COVER picture

VINTAGE RICHARD PETTY #43 MAC TOOLS RACING RED MAGNETIC 90's CAR FENDER COVER

$149.00



Vintage CD Stomper Pro CD Labeling System Design Kit PC Mac Software NEW 1999 picture

Vintage CD Stomper Pro CD Labeling System Design Kit PC Mac Software NEW 1999

$15.29



Vintage Mac Tools CW14 7/16” Combination Wrench 12 Point P2 USA   picture

Vintage Mac Tools CW14 7/16” Combination Wrench 12 Point P2 USA

$12.59



NEW VINTAGE MAC BACKPLANE BOARD BKP000 PBPE-14SA-MNA R1.0 PICMG 1.3 13 PCI SLOTS picture

NEW VINTAGE MAC BACKPLANE BOARD BKP000 PBPE-14SA-MNA R1.0 PICMG 1.3 13 PCI SLOTS

$60.00



VTG 70s Deadstock T shirt Iron On Heat Transfer Mac Davis Country Music Elvis picture

VTG 70s Deadstock T shirt Iron On Heat Transfer Mac Davis Country Music Elvis

$30.00







Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.