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01-06-2013, 12:23 AM
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#21
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Grumpy Moderator
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Re: BB app world error (80002)+can't update BB Id
Please Login to Remove!
You have to contact Orange directly.
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01-07-2013, 09:29 AM
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#22
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New Member
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Re: BB app world error (80002)+can't update BB Id
Quote:
Originally Posted by keiron
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
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i tried this and it works for me.. go to options>personalization & privacy for app world then check box of Apply this setting to all application and also disable the collection of usage data.. then try downloading the update again..
Last edited by sprookz; 01-07-2013 at 09:30 AM..
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01-16-2013, 07:22 PM
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#23
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New Member
Join Date: Jan 2013
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Quote:
Originally Posted by keiron
.....Also I noticed that I haven't got a blackberr app world service book but I have got a blackberry Id service and I tried to register the host routing table but I don't get any message back also its saying 3g at top right of my blackberry bold we're signal is and when I do a diagnostic test it comes up with....
RADIO data activasion ----- NO
Then it says bb registration ---- abort
Connected to blackberry ---- abort
And blackberry pin-pin ----- abort....
Any help would be appreciated thanks.....
The browser and everything else I've tried on the phone works except app world and when I click on windows live messenger and yahoo etc etc it says I need a wifi connection to use them few apps???? Thanks.
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Posted via BlackBerryForums.com Mobile
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01-19-2013, 10:23 PM
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#24
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New Member
Join Date: Jan 2013
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Quote:
Originally Posted by keiron
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
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I'm having the same problem as you.
Posted via BlackBerryForums.com Mobile
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04-04-2013, 02:00 AM
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#25
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New Member
Join Date: Apr 2013
Model: 9300
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Quote:
Originally Posted by bisleri
Please check :
This can occur if the BlackBerry smartphone is missing the BlackBerry App World service book for BlackBerry device software 4.0 to 7.0.
Go to Options -> Device -> Advanced System Settings -> Service Book. Once inside confirm that the service book BlackBerry App World [APPWORLD] exists.
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Posted via BlackBerryForums.com Mobile
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04-04-2013, 02:00 AM
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#26
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New Member
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Re: BB app world error (80002)+can't update BB Id
No appworld exists there
Posted via BlackBerryForums.com Mobile
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04-04-2013, 07:27 AM
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#27
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Spam Reporter
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Re: BB app world error (80002)+can't update BB Id
Quote:
Originally Posted by aJhjdzfd
No appworld exists there
Posted via BlackBerryForums.com Mobile
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Do you have a BlackBerry data plan?
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I h8 txtspk.
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04-09-2013, 04:13 PM
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#28
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New Member
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Re: BB app world error (80002)+can't update BB Id
In the service book BB app world appears & bb I'd is not there,I go to the table router to register still is no appears please help becouse when I open bb app world it request latest bb id & when I upgrade it says the upgrade failed (80002) or keep says retry several times please help me
Posted via BlackBerryForums.com Mobile
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06-26-2013, 10:55 AM
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#29
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New Member
Join Date: Jun 2013
Model: curve
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Re: BB app world error (80002)+can't update BB Id
Same prb!!!!!
Posted via BlackBerryForums.com Mobile
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06-26-2013, 11:20 AM
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#30
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New Member
Join Date: Jun 2013
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Quote:
Originally Posted by aJhjdzfd
Posted via BlackBerryForums.com Mobile
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Hey I'm useng bb curve 8520 nd I hv deleted my blackberry identity at option ..........how can I get it .....I can't update :/ hlp me plzzzz
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06-26-2013, 09:56 PM
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#31
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BlackBerry God
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PIN: No Pin just a Tack
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Re: BB app world error (80002)+can't update BB Id
So jumping on an almost year old post is never a good thing. you need to use a computer and redo the id if you deleted it
KB25464-How to delete a BlackBerry ID
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Z10 on BES
Z10 on BIS
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07-27-2013, 02:07 PM
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#32
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New Member
Join Date: Jul 2013
Model: 9900
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Posts: 1
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Re: BB app world error (80002)+can't update BB Id
Blackberry9900 registration faild
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07-27-2013, 07:43 PM
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#33
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Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
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Carrier: Verizon
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Re: BB app world error (80002)+can't update BB Id
Quote:
Originally Posted by keiron
ok thank you but how do i get one of them then ? i am on pay and go and i get 1gb of free internet a month ? thank you
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Call Orange and have them add the BlackBerry Bolt-On to your account.
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07-28-2013, 10:18 AM
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#34
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Spam Reporter
Join Date: Oct 2005
Location: IAD
Model: 6230
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Posts: 14,524
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Re: BB app world error (80002)+can't update BB Id
Quote:
Originally Posted by Muhammadshoib
Blackberry9900 registration faild
Posted via BlackBerryForums.com Mobile
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You need a BlackBerry data plan, and you need to make your own thread.
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I h8 txtspk.
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08-26-2013, 02:05 PM
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#35
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New Member
Join Date: Dec 2012
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Quote:
Originally Posted by keiron
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
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Posted via BlackBerryForums.com Mobile
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01-09-2014, 05:10 AM
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#36
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New Member
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Re: BB app world error (80002)+can't update BB Id
No appworld exists there
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01-09-2014, 05:11 AM
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#37
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New Member
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Re: BB app world error (80002)+can't update BB Id
Pls what should I do
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01-09-2014, 08:02 AM
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#38
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BlackBerry Extraordinaire
Join Date: Sep 2010
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Re: BB app world error (80002)+can't update BB Id
No App World exists where?
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01-09-2014, 08:07 AM
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#39
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Spam Reporter
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Re: BB app world error (80002)+can't update BB Id
Quote:
Originally Posted by teemstech
No appworld exists there
Posted via BlackBerryForums.com Mobile
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Why did you bump a 5 month old thread with idiocy?
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I h8 txtspk.
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01-09-2014, 10:20 AM
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#40
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CrackBerry Addict
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Re: BB app world error (80002)+can't update BB Id
Quote:
Originally Posted by dc/dc
Why did you bump a 5 month old thread with idiocy?
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It's a style.....
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"Criticism is something you can avoid easily by saying nothing, doing nothing, and being nothing"
-Aristotle
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