[aamato]

I am upgrading from the a BB 9000 to 9800. I am trying to figure out what the best way to do the transfer. I am on a BES server. I would not want to transfer any of the apps. Is there a way of only transferring my settings (profiles, autotext) from the 9000 to 9800? Should I first setup the new 9800 to my BES server and then sync it to my desktop? Or should I just start from scratch?

Thanks in advanced.

[Dubdub]

Moved to a more appropriate section.

First of all, you might want to check with the BES Admin to see what he/she thinks of the idea or if they will even allow it. I am not certain BES fully supports OS 6 devices right now. Perhaps one of our BES Admins can answer that question.

[TargetIT]

Ask the BES Admin to update their vendor.xml and device.xml files, and then give you a new enterprise activation password. Activate as you would a normal new device and your settings will restore themselves.

[aamato]

Stupid question, where do I get the updated vendor.xml and device.xml files? We are running BES ver. 5.0.

Thanks.

Originally Posted by TargetIT

Ask the BES Admin to update their vendor.xml and device.xml files, and then give you a new enterprise activation password. Activate as you would a normal new device and your settings will restore themselves.

[TargetIT]

From RIM's website.

[johnblue]

I found this on RIM's website, but since I cannot post links ya will have to dig up yourself:

KB22777-How to update the device.xml and vendor.xml files manually in BlackBerry Enterprise Server 5.0.

HTH's.

[aamato]

The following article KB13589-How to update the device.xml and vendor.xml files states: If I am on BES 5.0, the BlackBerry Administration Service will automatically connect to the internet using a secure connection to Research In Motion's BlackBerry.com website to download the latest device.xml and vendor.xml files every hour.

If I understand that correctly, I shouldn't have to do anything. Am I correct? How can I verify?

Thanks again.

[TargetIT]

It simply won't complete the activation process properly - no harm in trying it though.

[knottyrope]

mine failed until I upgraded the device.xml file.

[aamato]

It worked without me doing anything on the BES server. Thanks for your help.

[elkabong]

BES 5.0 SP1. My 9800 activation completed in less than 10 mins, and device/model was detected and showed up for me in the BAS as it should. I think the auto-update for the device.xml works for 5.0 BES in most cases.

[JavaJunkee]

I updated my IT policy rules definitions as well -

KB23515-How to import BlackBerry Enterprise Server IT policy rules definitions for Java Apps 6.0.0