Quote:
Originally Posted by egotrip21
FIXED
Turned out it wasnt a BES problem after all. I'm still not quite sure why this happened, but when I unchecked the box that says "Automatically update e-mail addresses based on recipient policy", the correct SMTP address stayed primary.
I than ran handheldcleanup and the correct SMTP address showed up. Now I am going to try and figure out why the changes I was making were running afoul of the Default policy? From a glance it looks like the policy should have anything to complain about =/
Thanks for your help!
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My guess is that you only updated the user's display name rather than their whole first name / last name fields as well. If you change the display name in AD but forget to change the first name / last name separately, the recipient policy will look at the addresses and stick the wrong firstname.lastname@ (or however you've set it up to format email addresses by default) as the primary once it polls the AD again.