[bumjubeo]

Heya,

One of my users keeps getting a Transaction Error: Decryption Error, I've fixed this for him before, by re-activating his BB. However this is the 3rd time its happened in 2 months.

I want to give him the benefit of the doubt that it is the BES' fault, but im starting to think that it may not be.

Any Ideas as to what may cause this to happen so often?

[BlackBerryLinks]

Wich type device does he has? Maybe,special when it a 7290, you can upgrade the BlackBerryOS. Also did you wipe the device before re-activating?

Regards,
Bob