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Old 03-02-2010, 08:06 AM   #1
CyphrMedic
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Default Remove Old BES Instance

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For some reason there is an old BES instance listed in BAS, and I've searched and followed several instructions from BES support however the server instance still lingers. I am running BES 5.0 SP 1. Any ideas on how else to remove this instance?
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Old 03-02-2010, 09:00 AM   #2
besadmin23
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How'd you get to this point? What upgrade path? Number of machines? Generally you go to the component view page under BB Solution topology - BB Domain - Components. From here, remove the components associated with the loaner BES and it should go away.
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Old 03-04-2010, 02:59 PM   #3
lpardinas
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Default Remove old BES instance

Hi. We had a similar situation back on v4.1.6 in that we had an old BES server that was decommissioned inproperly. Through RIM Tech support we got this KB artice that had the necessary steps to remove it from the besmgmt sql database; "Remove a phantom Blackberry Enterprise Server from the Blackberry Manager using the Microsoft SQL server" (Doc ID: KB12380). Although it was written for v4.x.x, I'm sure it will be similar for v5.0 or RIM may have an updated version of the document. It worked like a charm for us. Good luck.
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Old 03-04-2010, 03:01 PM   #4
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Awesome thanks
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Old 03-05-2010, 08:20 AM   #5
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This is great except I am using exchange and I am trying it anyways however I can't get past step 11 I keep getting an invalid column error after typing select ID, "servername" followed by go.
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