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Old 10-16-2007, 01:27 PM   #1
bigwig
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Default New to BES admin , need help with messages.

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We are running the BES with Groupwise and keep getting these messages, can anyone help?
Thanks

App: W 'Tue Oct 02 07:26:56 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:26:56 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:26:53 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 82) "
App: W 'Tue Oct 02 07:26:53 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 82) "
App: W 'Tue Oct 02 07:24:26 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:24:26 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:22:14 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:22:14 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:22:14 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:22:14 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:20:59 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 146) "
App: W 'Tue Oct 02 07:20:59 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 146) "
App: W 'Tue Oct 02 07:18:56 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 84) "
App: W 'Tue Oct 02 07:18:56 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 84) "
App: W 'Tue Oct 02 07:16:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 146) "
App: W 'Tue Oct 02 07:16:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 146) "
App: E 'Tue Oct 02 07:16:06 2007': GWCheckNew - " {4} {Rock Robinson} FID Check Failed: MessageId=4701F02D.___.___.100.1242424.1.1AC1.1,
ExpectedId=1676C68, OrigFID=hlg, AcutalFID=hlg"
App: W 'Tue Oct 02 07:15:08 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:15:08 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:14:59 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:14:59 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:14:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:14:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:14:14 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 132) "
App: W 'Tue Oct 02 07:14:14 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 132) "
App: W 'Tue Oct 02 07:13:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:13:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:13:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:13:23 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 83) "
App: W 'Tue Oct 02 07:13:17 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:13:17 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:13:17 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MbCalendarSync_
No Entries Found (userid 78) "
App: W 'Tue Oct 02 07:13:17 2007': BlackBerry Messaging Agent BLACKBERRY Agent 1 - " Polling Table MBMailSync_
No Entries Found (userid 78) "
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Old 10-16-2007, 09:21 PM   #2
hdawg
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I haven't a clue about Groupwise BES, but it doesn't look like this is bad ... do you see anything in the ALRT log that looks bad / alarming?
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Old 10-17-2007, 02:29 AM   #3
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Likewise, I know jack about GW, but this looks OK to me. I generally only worry when I start seeing things like hung threads!
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Old 10-17-2007, 07:47 AM   #4
Ugg
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Which logfile are they from?

Doesn't look familiar to me...
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Old 10-17-2007, 08:10 AM   #5
bigwig
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Quote:
Originally Posted by Ugg View Post
Which logfile are they from?

Doesn't look familiar to me...
We have a device called " Big Brother" that watches for network problems, penetrations, etc, and this is where the info came from. In the past I thought polling tables were communication errors, just not sure.
Thanks for the responses, I'll keep digging.
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Old 10-17-2007, 10:59 AM   #6
Ugg
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OK, so is it something on the Groupwise side reporting on what access there has been to Groupwise? If so, it's pretty much what I'd expect to see.

The BES writes its own logs in a directory such as "C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs" - in there you'll see one directory per day, each containing a logfile for each subsystem. If you want to check there, look first at the GWCO and MAGT logs - they're the ones that have most to do with the BES talking to Groupwise.
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