BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-19-2018, 01:38 PM   #21
horhota
Knows Where the Search Button Is
 
Join Date: Aug 2018
Model: Class
PIN: N/A
Carrier: None-wifi
Posts: 17
Default Re: Blackberry Classic stays connected to network but loses internet access

Please Login to Remove!

Thank you to everyone who has contributed to this discussion. I agree with aiHarkness that we have tried everything we could think of and in the end we are unable to resolve the problem. I did pursue the option of downgrading the BB10 OS but I could only go back as far as BB10.3.3.2049 which is very close to what the phone had in the first place. Every older version I tried came up as a "blocked OS".
After the downgrade the phone had the same issues. It's disappointing not to fix the problem because I liked a lot of what I found in the phone. I certainly appreciate all the time and suggestions tsac and aiHarkness put into this and am grateful for this forum for giving me the chance to discuss the problem with others. Again, a hearty "thank you' and it was a pleasure working with you all.
Offline  
Old 08-19-2018, 06:48 PM   #22
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Classic stays connected to network but loses internet access

Sorry the issue could not be resolved but as others have said, Blackberry has abandoned the OS10 and virtually all the older phones. I also have issue with the lack of upgrade for android support. I do like the phones and will resist changing until the last possible minute.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 08-20-2018, 07:41 AM   #23
knottyrope
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: DT60
OS: 123456789
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,325
Default Re: Blackberry Classic stays connected to network but loses internet access

https://routerguide.net/setting-up-2...k-performance/

is the about the setting
__________________
I had to fall
To lose it all
But in the end
It doesn't even matter

Rocking the Motion with out lotion.
Offline  
Old 08-20-2018, 07:15 PM   #24
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Classic stays connected to network but loses internet access

Wow That site does have some real wacko's They mostly did back and forth fighting. If you read between the lines they suggest using different channels for the cell phone. My understanding is the channels are not open to selection on the cell phone beyond the regional areas.
Devices that use 802.11b and 802.11g can be tuned to one of 11 channels in North America, 13 channels in Europe. If you experience interference from overlapping wireless networks, each network should use one of the non-overlapping channels. These are channels 1, 6 & 11 in USA. Channels 1, 7 & 13 in Europe.

This may not help with the problems we have been playing with but who knows.

good site for router info knotty.
__________________
Z10 on BES
Z10 on BIS
Offline  
Old 08-20-2018, 10:47 PM   #25
andyshen
New Member
 
Join Date: Aug 2018
Location: New York
Model: 7100T
PIN: N/A
Carrier: Tmobile
Posts: 2
Default Re: Blackberry Classic stays connected to network but loses internet access

the same my problem
__________________
I'm a GM for a center business document
Offline  
Old 08-21-2018, 08:30 PM   #26
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Blackberry Classic stays connected to network but loses internet access

Ok another thought. The general ip address used on a cell phone are ( can be ) static and in most cases works without any issues. such as 192.168.1.71. If the router has issues with the address it will connect but not allow data to flow. It might help to check and if in static mode switch to DHCP mode. This will allow the phone to ask for an address that's available.

APN issues without a carrier data service
the other issue could be the APN used on the phone. The explanation is long so I listed a link to show the steps to change or check.

https://apn.gishan.net/en/apn/att/blackberry-classic

This is ATT stuff so check with your carrier if different.
__________________
Z10 on BES
Z10 on BIS

Last edited by tsac; 08-21-2018 at 08:32 PM..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Blackberry Classic stays connected to network but loses internet access
Thread Thread Starter Forum Replies Last Post
Display prembabu General 9900 Series Discussion - Bold Touch 22 09-14-2011 11:10 AM
Web Desktop 5 no application loader Walter_Str BES Admin Corner 2 08-27-2009 07:05 AM
Initialize problem with BES and GroupeWise dupere BES Admin Corner 2 07-02-2008 02:09 PM
The Hosted BES FAQ - Cheap BES/MDS - Wireless Outlook sync! Mark Rejhon BlackBerry Network 81 03-29-2007 05:29 AM


GE DIELEKTOL VII 59L129WC48 Capacitor 300KVAR 8320V 95kV 1PH -NIB picture

GE DIELEKTOL VII 59L129WC48 Capacitor 300KVAR 8320V 95kV 1PH -NIB

$425.00



CBB65A Round Electric Motor Start Run Capacitor 450VAC 50uf 50MFD Aluminum picture

CBB65A Round Electric Motor Start Run Capacitor 450VAC 50uf 50MFD Aluminum

$10.25



BC 164170 Capacitor 400VDC picture

BC 164170 Capacitor 400VDC

$99.50



GE Genteq Round Capacitor 70 7.5 uf MFD 370 Volt 27L556BZ3 27L556 picture

GE Genteq Round Capacitor 70 7.5 uf MFD 370 Volt 27L556BZ3 27L556

$21.70



6.3V 10V 16V 25V 35V 50V 100V 400V SMD Aluminum Electrolytic Capacitor 1-1000 UF picture

6.3V 10V 16V 25V 35V 50V 100V 400V SMD Aluminum Electrolytic Capacitor 1-1000 UF

$155.59



Snap in Electrolytic Capacitor Large Electrolytic Can Capacitor 100uF - 100000uF picture

Snap in Electrolytic Capacitor Large Electrolytic Can Capacitor 100uF - 100000uF

$358.98







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.