[juwaack68]

Originally Posted by Raptor464

Working on it

EDIT:

It is being pushed to BIS and BES...

EDIT2:

Confirmed pushed to a few pre 4.7 BBM on BIS

UUUGGGGHHHH! Thanks for confirming.

[x14]

Just got the following as a PIN message.

From: BlackBerry Network Administrator
Subject: BlackBerry Messenger Software v5.0.0.57 Update Available

A new version of BlackBerry® Messenger software is now available. If you are currently running version 5.0.0.55 or 5.0.0.56 of BlackBerry Messenger, please upgrade to version 5.0.0.57 as soon as possible. This version addresses issues with versions 5.0.0.55 and 5.0.0.56.

To download the most current version of BlackBerry Messenger software, please visit BlackBerry Messenger and follow the on-screen instructions. Please note that the software update is available free of charge, however downloading and using applications over the wireless network may incur data usage charges depending on your service plan. Please check with your airtime service provider for information about service costs. If you have any questions about this update, please visit BlackBerry - Support for BlackBerry Messenger for BlackBerry smartphones.

Thank you,
Research In Motion Limited

©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePressxxx8482; and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

[BallHawk3]

Originally Posted by Raptor464

Well this is the version that RIM wants everyone to upgrade to, due to the recent outage caused by versions .55 and .56. So everyone who hasn't upgraded...do it now!

and that prob explains why so many recent upgrades to BBM

[Raptor464]

Originally Posted by x14

Just got the following as a PIN message.

From: BlackBerry Network Administrator
Subject: BlackBerry Messenger Software v5.0.0.57 Update Available

A new version of BlackBerry® Messenger software is now available. If you are currently running version 5.0.0.55 or 5.0.0.56 of BlackBerry Messenger, please upgrade to version 5.0.0.57 as soon as possible. This version addresses issues with versions 5.0.0.55 and 5.0.0.56.

To download the most current version of BlackBerry Messenger software, please visit BlackBerry Messenger and follow the on-screen instructions. Please note that the software update is available free of charge, however downloading and using applications over the wireless network may incur data usage charges depending on your service plan. Please check with your airtime service provider for information about service costs. If you have any questions about this update, please visit BlackBerry - Support for BlackBerry Messenger for BlackBerry smartphones.

Thank you,
Research In Motion Limited

©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

Yup...just got the same message on my Bold

[Noodle22]

Already updated mine No lost contact issues.

[devnull]

Originally Posted by x14

Just got the following as a PIN message.

From: BlackBerry Network Administrator
Subject: BlackBerry Messenger Software v5.0.0.57 Update Available

A new version of BlackBerry® Messenger software is now available. If you are currently running version 5.0.0.55 or 5.0.0.56 of BlackBerry Messenger, please upgrade to version 5.0.0.57 as soon as possible. This version addresses issues with versions 5.0.0.55 and 5.0.0.56.

To download the most current version of BlackBerry Messenger software, please visit BlackBerry Messenger and follow the on-screen instructions. Please note that the software update is available free of charge, however downloading and using applications over the wireless network may incur data usage charges depending on your service plan. Please check with your airtime service provider for information about service costs. If you have any questions about this update, please visit BlackBerry - Support for BlackBerry Messenger for BlackBerry smartphones.

Thank you,
Research In Motion Limited

©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

How does RIM decide who should get these PIN messages? Are they somehow keeping track of who is running which version of BBM?

[akosnitzky]

Originally Posted by BallHawk3

and that prob explains why so many recent upgrades to BBM

Apparently. There was something in the software from the other two builds that was disrupting their server

[Jagga]

Originally Posted by devnull

How does RIM decide who should get these PIN messages? Are they somehow keeping track of who is running which version of BBM?

I'm sure this is easy for RIM to do. With reliability & security their staple of business, would you not want to know which apps are running on which devices (and their versions) to isolate issues that affect the NOC?

[haylee]

for some reason my call logs have stopped keeping track of my calls, it only shows when i miss a call but not when i make a call or recieve a call. this started september 10, 2009 and any call beore that date wont delete, its stuck in my phone. and my sms messages wont let me use the delete prior function and when i try it locks me out of my messages and i have to do a battery pull. but now everytime i go to my messages it just shows a white screen......i love the many features of this phone but ever since i got it its only caused me headaches and i think i might cry because i dont have ime to constantly have to worry about if my phone is going to work or not....please help me

-haylee

[rcoley00]

Since I have upgraded to the latest Messenger I notice that at times I cannot reply to bb chat messages, I have to close the chat and send as a new chat after waiting a few minutes. What's that all about as this has never happened on any other version of messenger. Anyone else had this problem? Or any solutions?

[akosnitzky]

Have you tried doing a battery pull?

[wmeyer51]

Originally Posted by akosnitzky

Have you tried doing a blackberry pull?

Do you mean a battery pull, if not what do you mean by a "blackberry pull" ?

[akosnitzky]

Sorry. I corrected my typo. Yes. battery pull?

[tsac]

I wonder if an IT policy would prevent a download push? I never received any messages on the update. Maybe it's selective to version or carrier.

[richardr]

I have had to install and reinstall bb messenger nemerous time I love the app but when ever I do a battery pull I cant open bb messenger it wont let me end the chat from my message folder and it wont let me open messenger the icon just isnt active and it is only when I battery pull is anyone else having this issue.

[KC Tony]

Since going with .57 I've been experiencing little annoying things in messenger. I receive the same status updates daily at 3:22 A.M. even thought the contacts made the updates weeks ago. Also in group chat there is a typing lag and a posting lag. Again nothing major, just a bit annoying. the biggest issue I've noticed is in group mode ping. While on stand-by between chats I no longer receive notifications/new message pings. whenever is check my phone I'm several messages behind in the conversation. I've checked the alerts and made sure the profiles are active. Wondering if this is a phone specific issue or a .57 issue?

[sunmeet]

I am having problem receiving files in messenger, it is the latest one.

I can send and receive voice notes. But can't receive any particular .amr file.

Can anyone help me please?

[smoky]

After downloading the new software, I am unable to surf the web. I can go to the pages themselves, but can't navigate from the pages using SUBMIT/ENTER features or by clicking the links....

I had no problems before the upgrade...what gives?

[tsac]

I'm on 4.5 and a BES. We never get RIM pushes