Well, I thought I'd zip through this with no problems. Worst part is it's my wife's phone! I'm on the "Updating Your Device" screen and it whizzed through all the steps up to "Load JVM and System Software". It's now been hung up there for 30 minutes and the progress bar hasn't moved. The BB is dark (not a white screen) and doesn't respond to any buttons. Is this normal or did I f'up? I'm afraid to disconnect it. Appreciate the help!!
Update 1 Hr Later: There was no progress so I disconnected the unit. Got error msg on the Loader saying there was a communication error. BB won't turn on. I went to sleep to pray that the BB angels would fix it overnight.
Update 8 Hrs Later: I did a battery pull. BB won't turn on but LED blinks red with 2 quick blips every couple of seconds.
Any suggestions? Is this thing completely toast now?