Quote:
Originally Posted by rhprice
Another hopefully less painful fix other then removing and re-adding yours: Procedure to repair the Out Of Office functionality:
1.Customers Desktop computer
a.Verify Cached mode is disabled.
i.Go to "Tools/Email Accounts/
ii.Click on "Next" then "Change"
iii.Verify there is not a check mark in the "Use Cached Exchange Mode"
b.Export customers rules
i.Go to "Tools/Rules and Alerts"
ii.Click on "Options"
iii.The following instructions are crucial, if this process is not followed the customer rules will be deleted and then the customer will have to recreate them.
iv.Select "Export Rules" Make sure of location as you will need to import the rules back.
c.Close Outlook and the Office Communicator clients.
i.Bring up "Task Manager" on the customers computer and verify the Outlook and Communicator processes are not running.
d.From the command prompt type in:
i.C:\program files\microsoft Office\office11\outlook.exe /cleanrules.
e.Once outlook restarts you may import the rules and test the Out of Office functionality.
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This worked a treat as we are on Sp6 with a few users having trouble.
My guess is that because that out of office is a hidden rule - this cleans it out
Firstly I got the user to quit outlook -
then setup the user's mail profile from my machine, and logged into their mailbox and exported the rules.
then used outlook.exe /profile /cleanrules so that I could do it from my desk.
They will have to setup the message again.
Thanks for tip
I started the original 2007 OOF thread under my old alias "contra" that I lost when I was an NZ voda Carrier, so I am a happy man now living in the UK. Although I wish I still had my carrier tools....