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11-08-2007, 07:49 PM
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#1
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New Member
Join Date: Jul 2007
Location: Toronto, ON
Model: 7290
PIN: N/A
Carrier: Rogers Wireless
Posts: 14
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7290 Problem!
Please Login to Remove!
I just purchased a 7290 from someone today, never liked buying electronics off the net, anyways.
Phone works out great... until 5 hrs later, next thing I know, I see the home screen start to disintegrate, the backlight still works, but the home screen is GONE.
I restarted the phone.... no problems, wiped the memory, put my sim in, la ti da, everything is fine....
Two hours later, screen is blank, backlight works, I even tried esc'ing out of everything and dialing a # by memory, got the person on the other end, screen is still blank.
Any suggestions? its a 7290 running version 4.10.377 (platform 18.0.154)
I'm hoping this may have just come up, and I wasn't sold a dud, if so, can RIM help me out?
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11-08-2007, 07:50 PM
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#2
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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You may have gotten a dud. The 7290 is several years old now...
Not sure what RIM could do. They don't do repairs or replacements.
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11-08-2007, 07:51 PM
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#3
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New Member
Join Date: Jul 2007
Location: Toronto, ON
Model: 7290
PIN: N/A
Carrier: Rogers Wireless
Posts: 14
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would it be worthwhile to try to update the software?
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11-08-2007, 07:52 PM
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#4
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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You can always try. Wipe it out with JL_CMDER and give it a shot.
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11-08-2007, 08:07 PM
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#5
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New Member
Join Date: Jul 2007
Location: Toronto, ON
Model: 7290
PIN: N/A
Carrier: Rogers Wireless
Posts: 14
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ok I'm a noob
come again? I understood about the wiping, JL_CMDER however...
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11-08-2007, 08:11 PM
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#6
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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How would you wipe it?
JL_CMDER (see Main Page - BlackBerryFAQ) is a program that wipes the BB. |
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11-08-2007, 08:21 PM
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#7
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New Member
Join Date: Jul 2007
Location: Toronto, ON
Model: 7290
PIN: N/A
Carrier: Rogers Wireless
Posts: 14
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I see
I just went:
security opts->gen opts>scrollclick/wipehandheld
So after JL_cmder, I have to reinstall the OS?
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11-08-2007, 08:34 PM
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#8
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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All that does is delete customer data. You need to wipe it clean and reload the handheld OS.
Yes; JL_CMDER completely wipes out the BB - data, applications and the OS. So you need to reload the OS. Check out Main Page - BlackBerryFAQ for information. |
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11-09-2007, 05:57 AM
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#9
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New Member
Join Date: Nov 2007
Model: 7290
PIN: N/A
Carrier: IRFAN SHAIKH
Posts: 1
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I just purchased a 7290 from someone today, never liked buying electronics off the net, anyways.
Phone works out great... until 5 hrs later, next thing I know, I see the home screen start to disintegrate, the backlight still works, but the home screen is GONE.
I restarted the phone.... no problems, wiped the memory, put my sim in, la ti da, everything is fine....
Two hours later, screen is blank, backlight works, I even tried esc'ing out of everything and dialing a # by memory, got the person on the other end, screen is still blank.
Any suggestions? its a 7290 running version 4.10.377 (platform 18.0.154)
I'm hoping this may have just come up, and I wasn't sold a dud, if so, can RIM help me out?
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Offline
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11-09-2007, 06:21 AM
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#10
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Grumpy Moderator
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
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Did you just copy the original posting?
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11-09-2007, 08:18 PM
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#11
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New Member
Join Date: Jul 2007
Location: Toronto, ON
Model: 7290
PIN: N/A
Carrier: Rogers Wireless
Posts: 14
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threadjacked !
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