[travisrisner]

I currently have a Blackberry Enterprise Server with about 100 8820s using it. Someone requested a Blackberry Pearl, so I activated it on my server for them. However, when it's activated on my server they are unable to browse the internet. It says "a problem occured while trying to render the page". It works fine without being connected to the BES. Is there a known issue with this?

[vhato]

None known to me. We have several Pearls and Curves and yada, yada, yada. Maybe the Pearl is defaulting to the Blackberry Browser and the 8820s use the Internet Browser. Open options, advanced, browser and set it to Internet Browser. If it works great. Then you know the problem occurs when Browsing is routed through your BES. In the meantime your Pearl user can browse the net.