[jkbusinessedge]

So far this site is far more helpful than going to rim and getting no answers, Kudos to everyone.

Ok I have pushed the dst patch to 80 users of assorted device types and carriers. For the most part things are ok, i do have a few problems/questions though. Here are my results.

[20000] (13:21:15.986):{0x45FC} Processing complete
[20000] (13:21:15.986):{0x45FC} --------------------
[20000] (13:21:15.986):{0x45FC} Summary of results:
[20000] (13:21:15.986):{0x45FC} Total number of users: 79
[20000] (13:21:15.986):{0x45FC} Total number of users requiring patch: 78
[20000] (13:21:15.986):{0x45FC} 50 upgraded
[20000] (13:21:15.986):{0x45FC} 28 not upgraded [14 errors]
[20000] (13:21:15.986):{0x45FC} (63 helper installed)
[20000] (13:21:15.986):{0x45FC} (15 helper not installed)
[20000] (13:21:15.986):{0x45FC} Total number of users not requiring patch: 1
[20000] (13:21:15.986):{0x45FC} 0 upgrade not required
[20000] (13:21:15.986):{0x45FC} 1 no device info
[20000] (13:21:15.986):{0x45FC} (0 helper installed)
[20000] (13:21:15.986):{0x45FC} (0 helper not installed)

here are some of the error codes, i understand that some are out of space. but why would it give a version number ?

2.3 Error 0x43 0x00 503
2.3 Error 0x8D 0x44 200
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 0
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 200
2.3 Error 0x8D 0x00 200
N/A Error 0x8D 0x00 200
2.3 Error 0x8D 0x44 200
2.3 Error 0x8D 0x00 200

any insight or explanation would be appreciated. Thanks

[dowlingm]

patch ver no.

[Zro]

In your software config, set the application control policy to <none> at the "Application Software" level, then put the App control policy at the actual DST patch level to be whatever you want.

Resend the IT policy, once applied, reset the device, it should try again and this time work.

EDIT: If you look in the handheld logs, you'll see a bunch of tzotapatcher lines. The last hex value on the lines are the ones you want to look at....it'll go something like:
x01 <- Patch starting
x10 <- Making MDS connection
x03 <- Downloading Patch
x06 <- Patch Downloaded
x8D <- Error installing patch tx error

There may be more, can't think of them all right now, and there also may be multiple of some...There's a doc on BlackBerry that has all the status/error codes.

for dowlingm, the patch version is 2.3 as noted in his list of error codes. it's a table looking like this:
Version | Status | Last Message | Previous message | Last HTTP response.

Zro

[gtrapp]

Thanks for the post Zro - your information on where to set the policy got my BBs rocking.

>>> In your software config, set the application control policy to <none> at the "Application Software" level, then put the App control policy at the actual DST patch level to be whatever you want.

Resend the IT policy, once applied, reset the device, it should try again and this time work.