[elliestabler]

Hey Everyone.

I've had my BB9700 for about 2 months now and as of late, I'm experiencing constant freezing with my phone. Basically, if I have the music player on, then go onto the browser and then lets say, I check my emails, out of no where my phone ends up freezing and shows that little clock thingamagjig and I have to pull the battery out in order to unfreeze it. I dont know if this is a "normal" thing considering this is my first BB or if it's just the phone or if I should contact my service provider?!? Is anyone able to help clarify this?!? Thanks

FYI: I only have 3 apps on my phone including Pandora which I use every now and then (and it's not defaulted on autostart)

[yahjoogooleh]

I was having freezing issues with my 9700 and I upgraded my OS and haven't had any issues for awhile now. What OS are you running?
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[joginder]

Backup the data using Desktop Manager and re-installed the latest device software and it should resolve the issue.... I am using a You Tube player that freezes my BB once in a while but I am not heavy bomber of You Tube so I dont care much.

Either you tube player will fix the issue or the future release of BB Device S/w will handshake well and get over with the issue.

[elliestabler]

Originally Posted by yahjoogooleh

I was having freezing issues with my 9700 and I upgraded my OS and haven't had any issues for awhile now. What OS are you running?
Posted via BlackBerryForums.com Mobile

I'm not sure how to find out what OS I'm running? Where do I locate it?!
Posted via BlackBerryForums.com Mobile

[elliestabler]

Originally Posted by joginder

Backup the data using Desktop Manager and re-installed the latest device software and it should resolve the issue.... I am using a You Tube player that freezes my BB once in a while but I am not heavy bomber of You Tube so I dont care much.

Either you tube player will fix the issue or the future release of BB Device S/w will handshake well and get over with the issue.

I did, and its still the same problem, even removed the apps I had downloaded. I know everything isn't perfect but I think it may have been Pandora causing the freezing?! Or it may be the phone?
Posted via BlackBerryForums.com Mobile