Make sure any service packs installed on Exchange are also installed on the BES server for the sake of the ESM tools. Once you've done that ensure your CDO.dll file in the Exchange/BIN folder on the BES is either the same version number or a higher version number than the CDO.dll file on the Exchange server (BIN folder also). If you need to replace a CDO.dll then ensure you remove or rename any previous CDO files in this location, and once you have copied a new one across, REGSVR32 it through a DOS box.
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