[redline04black]

I run a small business and I have recently had my IT guy set-up BES. I am running ACT 10.0 at the office and need to find a solution that will sync contacts, calendar, and email.

Here's what is working so far:
1. Email is syncing to phone (blackberry 8830). It appears to be reconciling.
2. Appointments on my desktop are syncing to phone, but appointments placed in phone do not appear to be syncing to desktop.

Things I need a solution for:
1. Direct sync for contacts from ACT to Outlook. I am currently using Companion Link setup to sync every evening; however I am getting duplicates because it does not reconcile.
2. Our internal system is ACT and most of our appointments are being scheduled in ACT. Companion Link syncs from ACT to Outlook, but appointments made on my phone do not sync back to ACT.

Any help you can offer would be greatly appreciated.