[aaboy123]

My mute button isn't working altogether and my power on/off button is now functioning as my mute button. I can't end my call because when I press the power on/off button it mutes the calls rather than end it. Can anyone help me with this problem?

[NJBlackBerry]

Have you tried removing the battery for a few seconds?

[aaboy123]

did that, didn't work. I had the phone check out by the SP and they said it was a faulty unit. I'm getting it changed out. thanks for the info.