BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-28-2010, 09:43 PM   #1
mjuszczak
Knows Where the Search Button Is
 
Join Date: May 2007
Model: 9650
PIN: N/A
Carrier: VZW
Posts: 18
Default 9650 data loss after upgrade

Please Login to Remove!

Hi folks,

I had 10 apps installed. I did the over the air updates. It "somehow" stored the data during the upgrade process (did it upload it somewhere or store it on my media card?) . However, once the upgrade was complete, only 5 of my programs had all the data they needed. Other apps (like twitter) had lost all login data and I had to re-enter it.

Any idea why it happened to some and not others? Are the over the air updates safe to run? Where was the data stored during upgrade?

Thanks,

Matt
Offline  
Old 11-29-2010, 02:37 PM   #2
SoccerRef12
Thumbs Must Hurt
 
SoccerRef12's Avatar
 
Join Date: Jun 2010
Location: Lampasas, Tx
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 75
Default Re: 9650 data loss after upgrade

This is why I never recommend OTA OS updates. When you do an OTA update you have the high potential to lose apps and data. Always download the OS to you PC, back up your data using Desktop Manager, and backup your 3rd party apps with BB Swiss Army Knife or Desktop Master Contol Program. Then load your OS and IF there is any problems with your settings, data or apps, you can recover them using DM. Hopefully you have a backup to recover your other 5 programs.
Offline  
Old 11-29-2010, 03:17 PM   #3
mjuszczak
Knows Where the Search Button Is
 
Join Date: May 2007
Model: 9650
PIN: N/A
Carrier: VZW
Posts: 18
Default Re: 9650 data loss after upgrade

Thanks for the feedback. I'll know that for next time.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: 9650 data loss after upgrade
Thread Thread Starter Forum Replies Last Post
BlackBerry OS (and "Beta" OS) Upgrade Myths Dispelled: John Clark General BlackBerry Discussion 95 04-23-2018 08:08 AM
T-Mobile Phone Upgrade Question Rend Carrier Specific Issues 13 01-20-2010 08:16 PM
problems restoring data after OS upgrade CSO General 8300 Series Discussion - Curve 2 12-29-2008 09:11 AM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 02:44 PM
RIM Blackberry buffer overflow, DoS, data loss nx99 General BlackBerry Discussion 9 10-15-2004 02:46 PM


CH341A 24 25 Series EEPROM Flash BIOS USB Programmer Module + SOIC8 Test Clip picture

CH341A 24 25 Series EEPROM Flash BIOS USB Programmer Module + SOIC8 Test Clip

$5.88



5PCS EEPROM IC ATMEL DIP-28 AT28C256 AT28C256-15PU US picture

5PCS EEPROM IC ATMEL DIP-28 AT28C256 AT28C256-15PU US

$27.99



USB BIOS EEPROM SPI FLASH Programmer CH341A 24 25 series BIOS Writer Burner Chip picture

USB BIOS EEPROM SPI FLASH Programmer CH341A 24 25 series BIOS Writer Burner Chip

$7.57



10PCS For SST27SF512-70-3C-PG SST 27SF512 DIP-28 Eeproms Programmable Flash Chip picture

10PCS For SST27SF512-70-3C-PG SST 27SF512 DIP-28 Eeproms Programmable Flash Chip

$27.69



REVELPROG-IS SERIAL FLASH & EEPROM PROGRAMMER (1.8V - 5V + ISP, USB) picture

REVELPROG-IS SERIAL FLASH & EEPROM PROGRAMMER (1.8V - 5V + ISP, USB)

$139.00



ALLEN BRADLEY 1747-M13 SERIES A EEPROM MEMORY MODULE, NEW* #142398 picture

ALLEN BRADLEY 1747-M13 SERIES A EEPROM MEMORY MODULE, NEW* #142398

$273.75







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.