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Old 01-30-2008, 10:28 AM   #2
JSanders
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Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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You have a tried a couple of the recommended methods to clear it.
Here are a couple more:

1--With the BB powered fully ON, remove the battery, hold 30 seconds, replace, reboot.
2--Change Themes and return to the present theme (Options > Themes)
3--Lastly, backup, reload the OS.

How do I reset my message counter to clear, or zero? - BlackBerryFAQ.com
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