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Originally Posted by whoscalling
I have to ask,,,
If you were using a treo you probably have your address book on Outlook. If this is the case you do not need Verizon to transfer your address book. You do that yourself with the Blackberry desktop software.
Also your browsing and email problems sounds very much like your service books have not been sent. If you have set your BIS account up, log into it and click the "Send service books" button.
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Correct on both counts....Sounds like everyone involved was completely clueless