BlackBerry Forums Support Community - View Single Post

aiharkness · 11-01-2012, 10:13 AM

Do you have the data plan specifically for BlackBerrys on your line? Sounds like answer is no. That's the problem.

EDIT: Searching around, I see this apparently has nothing to do with not having a data plan. I didn't find a specifi fix. I would try the usual troubleshooting steps: hard reset, resend service books, clear the app world cache (alt-RST), delete app world and the re-install it. If none of those steps resolve the problem, last step would be call carrier's customer service.

Posted via BlackBerryForums.com Mobile

11-01-2012, 10:13 AM	#2
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: Not able to use BB App World Do you have the data plan specifically for BlackBerrys on your line? Sounds like answer is no. That's the problem. EDIT: Searching around, I see this apparently has nothing to do with not having a data plan. I didn't find a specifi fix. I would try the usual troubleshooting steps: hard reset, resend service books, clear the app world cache (alt-RST), delete app world and the re-install it. If none of those steps resolve the problem, last step would be call carrier's customer service. Posted via BlackBerryForums.com Mobile Last edited by aiharkness; 11-01-2012 at 10:37 AM..
Offline