download your software for your device from the blackberry website, install it.
do a back up of your device with DTM
then run the application loader wizard from C:\program files\common files\research in motion\apploader\loader.exe (32bit computer OS) C:\program files (x86)\common files\research in motion\apploader\loader.exe (64bit computer OS)
wen going through this stage DO NOT AUTOMATICALLY BACK UP
after that test the charge
then only restore from your backup file what you need
hope this helps
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Current Device Bold 9900
Other Devices: to many to list before Signature restrictions
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