Drakeford I'm having the same problem. However, I am on a 9000 device with v5 OS.
A little more clarity to what I'm experiencing, and maybe you as well.
If I have the BBM app open in foreground and someone sends a message, no matter what I do on the keyboard or trackball, it will not stop the tone. Tried different tones, both stock and non. On memory card and on device. Simply doesn't matter.
However, If the BBM app is in the background and a messages arrives, as soon as I touch the keyboard or trackball, the tone stops.
It didn't happen on v4 OS before this so, it's definitely something related to v5. Just wanted to let you know you're not alone. If I try a different OS, I will update this thread.
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