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Old 03-19-2005, 11:41 PM   #13
MobileRC
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2005
Location: Alberta
Model: 8300
Carrier: Rogers
Posts: 350
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Agreed with the person above me.

Also what most people dont take into consideration is support and warranty issues. I have had to send 1 blackberry back to RIM for about 10 treos I have had to send back RIM gets me one with 48 hrs and the person is in Canada and speaks english.

I call Palm and speak to someone in India that hardly speaks english it takes 45 minutes for them to understand they need to send a new one and they wont without a credit card and then it takes over a month to get a replacement unit.

plus install, maintenance, security... for the most time I find it hard to meet customers needs with a treo. The only way is if they specifically say they need a palmOS but I tell them if they run into trouble with it that I will do my best to help them but to realize it will be a long and frustrating and not to mention productivity hindering experience.
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