I went through this in july at that time they NXTL CS thought it was an OS problem and they had you reinstall the OS. However I called abt 3 weeks ago for a different issuse, and while talking to the CS he said BB now believes that this 102 is a hardware issuse and are replacing all BB that come up with 102 with new units.
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Robert
FIRE RESCUE
BB 8330 Sprint
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