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Old 04-16-2011, 05:08 AM   #1
iAmJuanKarlo
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Join Date: Apr 2011
Location: Philippines
Model: 9300
Carrier: Globe Telecom
Posts: 6
Unhappy Cannot sync my phone to my PC :-(

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Hello guys,

I was able to successfully update my BlackBerry Curve 3G phone from version 5 to version 6.
I love the new version of the BlackBerry OS. I was able to sync it using the BlackBerry Desktop Manager.
However recently I'm encountering issues whenever I try to plugin my phone to my computer.

Before when I plug it in, I receive a popup that asks me if I am going to charge the phone, sync it or use
as a mass storage device.

Now, I don't see that message or that popup. It only charges the phone and that's it.
The BlackBerry Desktop manager says it's not connected. I even tried connecting the phone via Bluetooth, still
no luck.

I have tried to uninstall all of the USB devices using the Device Manager as well as installing the USB Drivers from the

BlackBerry / RIM website. Still, I can't sync my phone. It just charges it. Btw, I don't see a "BlackBerry" device inside

the Device Manager window.

I tried using a different laptop, it only charges the phone and I receive a message "USB Device Not recognized." I tried

uninstalling the Desktop Manager, USB Drivers fomr the RIM website and uninstalling all of the USB devices. Then after
restarting the compute,r I decided to reinstall the Desktop Manager and the USB drivers from the RIM website.

Still again, no luck. I can't sync my phone using both computers. Btw, my first computer cannot recognize the
phone, it just charges it but it does not show a "USB Device not recognized." message.

I'm thinking this issue happened after updating the BlackBerry System Software to a minor version via Desktop Manager.
Becuase a few days ago I as able to use it to my computer. It's version 6.0.xxx something.

Guys please help me out. I tweeted BlackBerry and they told me to contact my carrier.
My Dad bought the phone from Abu Dhabi without any subscription to a specific carrier.

So guys, how can I sync my files? I even tried on using the "calfix.exe" that connects the computer to
the bootrom something of my BlackBerry phone but still It does not detect the phone.

Thanks in advance and please help me out.
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