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Th3w01f · 08-16-2010, 03:36 PM

I’ve noticed an issue with my new Torch and I wonder if it’s happening to everyone.

When using the virtual keyboard in either orientation (set to direct mode, predictive or corrective) it sometimes type the wrong letter. The preview of the letter pressed will be correct but the letter actually typed will be the letter to the right of the letter pressed. For instance if I type ‘t’ I will often get a ‘y’ instead even though the preview graphic showed that the ‘t’ was pressed.

I called AT&T tech support and they had not heard of this issue so I went back to the AT&T store. The sales person and I were able to duplicate the behavior on their demo Torch and another brand new one leaving me to believe this is a software issue.

Mine is running 6.0 build 278.

Is anyone else seeing this issue with their Torch?

Thanks in advance.

08-16-2010, 03:36 PM	#1
Th3w01f New Member Join Date: Aug 2010 Model: 9800 PIN: N/A Carrier: AT&T Posts: 10	Virtual keyboard typing wrong letter? Please Login to Remove! I’ve noticed an issue with my new Torch and I wonder if it’s happening to everyone. When using the virtual keyboard in either orientation (set to direct mode, predictive or corrective) it sometimes type the wrong letter. The preview of the letter pressed will be correct but the letter actually typed will be the letter to the right of the letter pressed. For instance if I type ‘t’ I will often get a ‘y’ instead even though the preview graphic showed that the ‘t’ was pressed. I called AT&T tech support and they had not heard of this issue so I went back to the AT&T store. The sales person and I were able to duplicate the behavior on their demo Torch and another brand new one leaving me to believe this is a software issue. Mine is running 6.0 build 278. Is anyone else seeing this issue with their Torch? Thanks in advance.
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