[aiharkness]

I never mentioned options in regard to the contacts issue.....

Again:

1 - Open the contacts app.

2 - Press the "blacberry" button to the left of the trackball/trackwheel to open the menu.

3 - Find "Filter" and click on it.

4 - See the list of filters that can be enabled by checking a box next to the filter name. Are any of them checked? If so, uncheck. Save or close, whatever is required.

If you had a filter turned on, that was most likely your problem.

If a filter isn't your issue, then I don't know. From one of your posts above, it appears you have close to 700 entries. Maybe you have multiple address books and you have a different one open? Since you may be on BES, I hesitate to speculate further.