[bhagavat]

I purchased this suposedly unlocked new bb device from Hongkong through ebay for use in Canada in the fido network. The device is asking for Enterprise activation code for me to set up email and also use social network. I am an existing fido BIS customer. After being tossed around several times between fido and blackberry (nobody is being kind enough to help...the service providers seem to just want your money), i found that i may be able to get the device to ignore BES if I factory reset the device. I can see that the IT policy is disabled on the phone. The phone now merely connects to edge (in small letters). The data is working in a very feeble fashion. The device shows that it is not connected to blackberry network.

The factory reset has failed to allow me to use the device for email setup or social network without prompt for BES. My overseas seller is unresponsive to questions about unlocking this device from any corporate administrator that this device may have belonged to.

The blackberry desktop software shows that the device has OS version 7.1 Bundle.

Appreciate if somebody could assist me with alternative solutions? Will a clean swipe and reload of OS - disable BES? Are there any other ways?