Quote:
Originally Posted by penguin3107
Something else is going on. It doesn't work for any of your users, regardless of the device type.
I suspect the user copied the entire GAL into their personal address book... or created a second address book that was also syncing with their handheld.
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I agree copying the contacts will work.. But being that this users admits to be being non I.T literate.. I cant see it..
I think or I could be wrong.. Maybe those handsets cache resent looked up contacts. Which are obviously never updated unless you do a fresh lookup.